AddressDirector of Visitor Experience
Sherbrooke Village
http://sherbrookevillage.novascotia.ca
Location: Sherbrooke, Nova Scotia
Job Type: Full-time (non-union)
Language Required: English
Closing Date: 15 March 2024
About Us
Sherbrooke Village, Nova Scotia's largest living history museum, is looking for a Director of Visitor Experience. We seek to improve the enjoyment and understanding of authentic Nova Scotian histories through our interpretive programs, to foster a culture that is strategic and inclusive in its management of resources, and to create remarkable experiences in a unique museum site.
Our mission is to represent the social, political and economic histories of Sherbrooke, Nova Scotia and Canada in the latter half of the 19th century accurately and authentically. Our 53-acre site contains over 80 original structures along the St Mary's River on Nova Scotia's Eastern Shore. We strive to reflect rural village life of the 1860-1880 period complete with costumed interpretive staff, restored interiors and appropriate furnishings, manicured grounds and heritage programs befitting our period of focus. Traditional trades and heritage skills are a keystone of our living history program that we seek to strengthen within our staff team and bolster in our public program offerings.
About Our Opportunity
The Director of Visitor Experience is responsible for a broad range of programs and services at Sherbrooke Village that support an immersive museum experience. Reporting to the Executive Director, they are responsible for providing direction in service development, programming and community engagement, and management oversight of the Heritage Interpretation team. This role also has responsibility for development of staff training and performance management, interpretation programs, visitor programs, workshops and heritage skills, in addition to other museum services.
An integral member of the management team, the Director of Visitor Experience works closely and collaboratively with other Directors and Supervisors, particularly those responsible for heritage interpretation and educational programs. This position leads service excellence, driving innovation and establishing service goals and objectives for frontline staff that are aligned with the overall vision and strategic direction of Sherbrooke Restoration Commission.
The Director of Visitor Experience serves as an organizational champion, internally and externally, for expanding public engagement with Nova Scotia's unique and authentic heritage. They are committed to bringing an equity focus to work within the museum by seeking to understand and break down barriers to access and increase inclusion in our spaces, services and heritage interpretation.
