Door Attendant - Summer Seasonal

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embrace the alpine warmth surrounded by pristine Canadian wilderness In Whistler, home to North America’s largest ski resort, experience the best of alpine living through world-class ski runs, epic mountain experiences and an upbeat village. When the snow melts, the area becomes a playground for mountain bikers, zip-liners, hikers and adventurers. After an adventurous day, tuck into a meal at SIDECUT Steakhouse, where innovative creations match the seasons, or enjoy the après vibe in the warmth of Braidwood Tavern. Looking to recharge? Visit the Spa or take a dip in our heated pool, with a spectacular backdrop of the mountains and an invigorating dose of fresh alpine air.

About the role

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full Time Seasonal Door Attendant.

Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.

Hourly Wage: $19.00 - $22.00

What you will do

• Greet guests who arrive by private car, taxi, or limo by opening the hotel door and welcoming them to the hotel. Assist guests descending from cars. Issues appropriate valet parking ticket to guests who want car parked. Give verbal greeting to guests arriving on foot. Open hotel doors for all guests.

• Act as an ambassador by professionally representing the Four Seasons brand.

• Assist and support guest services and front office departments whenever needed.

• Escort guest to reception and introduce him/her by name to the receptionist.

• Assure the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars.

• Providing guests with directions, recommendations, and information about the city and its attractions. Hail taxis as needed.

• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.

• Greet all guests passing through the Front Door and offer them assistance.

• Offer anticipatory/intuitive service always thinking ahead to act on the guests' future needs/opportunities. Make every effort to meet the guest’s requests or offer a suitable alternative.

What you bring:

• Previous hotel experience preferred

• Fluent English (written, spoken and reading)

• Strong commitment to service

• Positive Attitude

• Must hold valid work authorization for Canada

What’s in it for you:

• Access to affordable shared staff accommodation

• Employee theme recognition days and events - Employee of the Month, Years of Service celebrations, birthday events, etc.

• Complimentary meal per shift in our employee dining room

• Paid time off; vacation days and additional floating holidays per year

• Excellent training and development program

• Discovery Nights at Four Seasons worldwide

Schedule and hours:

As our hotel is open 24/7, 365 days a year, we expect our Core Agent to be flexible in working mornings, evenings, weekends, and holidays.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview

Learn more about what it’s like to work for Four Seasons:

http://fourseasons.com/careers

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s

Learn more about Four Seasons Whistler on Social Media:

Instagram: @FSWhistler

Twitter: @FSWhistler

Facebook: https://www.facebook.com/FourSeasonsResortWhistler/

We look forward to receiving your application!

• Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.