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Form of work
SalaryAre you passionate about delivering exceptional customer support through online channels? Celebrity International Church is seeking an E-Chat Customer Service Support professional to join our dedicated team.
Responsibilities:
- Provide prompt and courteous responses to online inquiries, creating a positive experience for users.
- Monitor and engage with online conversations, addressing questions and concerns in a timely manner.
- Collaborate with team members to ensure consistent and accurate information is provided.
- Offer technical support and guidance to users navigating online platforms.
- Maintain a helpful and positive tone in all interactions, contributing to a welcoming online community.
Qualifications:
- Previous experience in online customer support or a related role is preferred.
- Excellent written communication skills with a focus on clarity and empathy.
- Familiarity with online communication platforms and chat-based support systems.
- Ability to multitask and prioritize in a fast-paced virtual environment.
- Passion for fostering a positive and supportive online community.
How to Apply:
If you are enthusiastic about providing top-notch customer support in an online setting, we'd love to hear from you! Please submit your resume and a brief cover letter.
Job Type: Full-time
Salary: $19.45-$22.15 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Extended health care
- Paid time off
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Commute:
- Saskatoon, SK (required)
Work Location: In person
