**On Site- 3 Month Term**
For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada's most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, Canada's Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company.
Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We're committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.
Together with Medavie Health Services, we are part of Medavie - a national health solutions partner with over 7,700 employees. Our mission is to improve the wellbeing of Canadians.
Job Title:Eligibility Analyst- 3 Month Term (On-Site) Department: Government Competition: 86576 Internal/External: Both Employment Type: Casual Location: Dartmouth, NS Salary: Competitive Compensation Reports To: Team Leader
Working in a team environment, the Eligibility Analyst, will thrive in a fast-past environment where accuracy and attention to detail are second nature. As an Eligibility Analyst, you access, analyze, and determine program eligibility following policy guidelines and procedures, you will be required to remain current with respect to policy and procedure changes and will liaise closely with colleagues and the Leadership team. The main goal of the Eligibility Analyst is to process requests for MSI and Pharmacare coverage and provide consistent, reliable customer service experiences. Documentation processing is a key component of this position with turnaround expectations. Hours of operation are 8:00 am to 5:00 pm (Monday-Friday).
Key Responsibilities
requirements.
Required Qualifications
Education: High school diploma; Enrollment in post-secondary education.
Work Experience: Customer service and data entry Experience would be considered an asset.
Computer Skills: Experience working in a PC setting with multiple software applications including experience navigating between applications and the internet. Strong keyboarding skills and the ability to enter data with speed and precision with high degree of attention to detail when processing documentation.
Language Skills: Bilingualism in English and French considered an asset.
Core Competencies
Knowledge: Demonstrate knowledge of customer needs and various processes and procedures in own work area as well as a general understanding of processes in related work areas. Has a broad understanding of Medavie Blue Cross.
Analytical Thinking: Uses business knowledge and experience to solve routine problems. Asks questions to determine the sources of the problem; discusses possible solutions and makes suggestions.
Communication Skills: Communicates clearly and confidently verbally and in writing to a variety of audiences. Demonstrates the ability to tailor information and delivery to suit the nature of the mate rial, audience, and situation.
Customer Orientation: Is customer focused and dedicated to meeting the expectations of service delivery with a commitment to excellence and quality.
Execution & Organizes work and information in a well thought out manner to deliver on specific tasks Organizational Skills: milestones to meet deadlines. Exhibits high levels of energy and perseverance on the pursuit of established goals. Strong organizational and multitasking skill.
Teamwork: Demonstrates an understanding of how the job contributes to the overall work unit and is proactive to help others resolve complex inquiries.
Security Clearance:
#CBM1
We are an Equal Opportunity Employer.
Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential -a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.
For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.
We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.
Job Segment: Data Entry, Equity, Quality Assurance, Administrative, Technology, Finance