Employment Consultant

RESPONSIBILITIES

· Provide employment counselling services to job seekers including un/underemployed, newcomers, persons with disabilities, seniors, indigenous, disadvantaged youth and adults

· Manage a caseload of job seekers, motivating and supporting them through employment-specific opportunities

· Case-manage multiple client cases with the end goal of helping clients achieve and maintain sustainable employment, increased independence and self-sufficiency

· Positively contribute to monthly individual and team Key Performance Indicators (KPIs) while managing your workload through prioritization and effective time management

· Ensure clients achieve their employment goals and receive the best support possible

· Conduct Common Assessments to understand and document the client's strengths, abilities, skills and other relevant employment-related factors

· Support clients’ return to employment through job search training, skills development, work readiness and other activities outlined in their Employment Action Plan

· Assess the local job market to identify and pursue suitable employment opportunities on behalf of our clients

· Establish and maintain positive relationships with clients emphasizing respect, trust and confidentiality

· Conduct consistent follow-up with clients and any necessary one-on-one coaching

· Enter, update and maintain accurate client data in internal database and web-based case management system

· Assist clients with various components of the application process for Better Jobs Ontario

· Develop and maintain relationships with community partners as part of generating client referrals

When necessary, assist the team with:

o Job fairs, hiring events, guest speakers, and special events

o Marketing, social media, and outreach activities

o Facilitating information sessions and workshops (in-person and virtual), and updating materials

QUALIFICATIONS

· Post-secondary education in Career Counselling/Career Development, Social Services, Vocational Rehabilitation, or a related field combined with relevant experience

· Minimum one (1) year of experience case managing a variety of client groups including; People with Disabilities, Newcomers, Francophones, Indigenous People, Youth at Risk and job seekers facing multiple barriers to employment

· Adherence to the highest level of customer service, confidentiality and professional codes of conduct

· Excellent documentation and report writing skills

· Professional resume writing, interview coaching and individualized goal setting and planning

· Good understanding of the complex needs of clients who face barriers to employment, including knowledge of the local labour market, job search techniques, government programs and community programs

· Knowledge of job creation programs, education and training programs and subsidized training programs

· Excellent communication (oral & written) and interpersonal skills

· Excellent knowledge of internet, e-mail, and Microsoft Office

· Experience with Zoom, social media, job posting sites

· Strong time management and organizational skills

· Able to work efficiently in a fast-paced environment and eager to learn

· Experience with CaMS would be an asset

· Clear police check is mandatory

We thank all candidates for applying yet only those selected for an interview will be contacted.

Job Type: Full-time

Salary: $50,000.00-$55,000.00 per year

Benefits:

• Dental care
• Extended health care

Schedule:

• Monday to Friday

Experience:

• Employment Counselling: 1 year (preferred)
• Vocational Rehabilitation Specialist: 1 year (preferred)

Ability to Commute:

• Thornhill, ON (required)

Work Location: In person