Body Shop Estimator
Why Work Here
New West Truck Centres is a leading provider of commercial Truck and Transportation solutions, dedicated to delivering exceptional service and reliability. With 12 locations across the region, we are committed to maintaining a high standard of quality in our fleet and facilities. We are currently seeking a skilled and motivated Body Shop Estimator to join our team in Calgary.
Treated Well.
Your direct manager is well-respected and a knowledgeable leader who always remain calm and collected, even in the most challenging situations. They genuinely care about the service mechanics and take the time to listen to their concerns, offering guidance and support when needed.
Trained Well.
Employees have access to cutting edge technological training opportunities, web training, and career development training, in addition to our in-house training programs and certifications that will develop your skills and advance your career.
Paid Well.
Our total compensation package offers job security, health, dental, EFAP, vision and life insurance. The salary range for this position is $65,000 – 80,000.
The Role:
As an Estimator, you will play a crucial role in ensuring the satisfaction and quality of repairs in a busy and fast paced heavy duty truck Body Shop.
Estimating – 100% of your time is spent here
- Review damage reports, repair orders and estimates of repair cost and plan work to be performed.
- Create repair estimates for potential clients according to NWTC policies and insurance companies best practices/guidelines
- Greet customers and explain the repair process and timeline of their repairs.
- Follow-up with customers to determine satisfaction levels.
- Present prepared estimates to customers
- Ensure estimate follow-up to maximize closing ratio.
- Collaborate with client experience personnel to ensure exceptional follow-up and service.
- Monitor vehicle production in collaboration with service and parts efficiency managers to ensure timely delivery.
- Work closely with multiple insurance and independent appraisers.
Education/Certification
- Post secondary Education in Autobody repairs.
- Red Seal Auto Body Technician, is preferred.
Experience
- Proven collision repair experience in estimating and sales
- Some knowledge of estimating systems
- Excellent organizational and leadership skills with the ability to multitask effectively.
- Knowledge of relevant regulations and safety standards.
- Strong communication, interpersonal and organizational skills.
3 Things To be successful as an Estimator
1. Internal drive & curiosity to get to Why
2. Always willing to help out, dedicated and reliable
3. Never stop learning
Other details
· Apply on Indeed.com, we will personally read every resume/application and provide a response.
· The above description is a summary of responsibilities and is not an exhaustive list of duties. A comprehensive job description will be provided to you in the interviewing process.
· We welcome all qualified candidates to apply, the diversity of our workforce reflects the communities and customers we serve.
About Us
We are a heavy truck dealer in Southern Alberta and British Columbia representing Freightliner, Thomas Built, Sport Chassis, Detroit Diesel, Cummins, Autocar and other brands of heavy-duty trucks. When taking a look at the trucking industry, we found that our customers were facing difficulties and run arounds, so we set out to become something more than what is on the market. It is this emphasis on continuous improvement in Accessibility, Efficiency and Genuine Quality that drives our commitment to be the new standard in customer service. At New West Truck Centres, each person is essential to the success of the business, with offices located in Calgary, Balzac, Lethbridge, Red Deer, Medicine Hat, Taber and Cranbrook.
Job Types: Full-time, Permanent
Salary: $65,000.00-$80,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Relocation assistance
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- collision estimating of autobody repair: 3 years (preferred)
Licence/Certification:
- Journeyman Autobody Red Seal license (preferred)
Work Location: In person