Fast Food Counter Attendant

PO-KE is looking for professional and friendly Fast Food Counter Staff to work in a quick service food establishment. The successful candidate will play a key role in contributing to customer satisfaction and continued company growth. Part/Full Time evenings and weekends. MUST HAVE FULL AVAILABILITY MONDAY-FRIDAY NOON-9:00PM. DO NOT APPLY IF YOU CAN NOT WORK THESE HOURS.

Job Duties

• Greet and welcome customers when entering and leaving PO-KE establishments.
• Efficiently and effectively operate POS System
• Take customer orders in person, over the phone and through delivery partner platforms
• Prepare the customers food and drink orders.
• Manage the register, including all credit card and cash operations
• Confirm and double check that all ordered items are received by guests
• Up-sale on additional menu items and add-ons.
• Knowledgeably answer customers questions regarding PO-KE’s, including but not limited to the menu (ingredients, special orders, allergies), general information (hours and locations).
• Maintain stock
• Maintain cleanliness of the front of house areas, including storefront, windows, countertops, floors, washrooms, furniture, etc.
• Food prep
• Other duties as assigned

Requirements

• Reliable and dependable
• Excellent English communications skills – oral and written
• Superior problem-solving abilities; able to handle difficult situations and/or customers
• Professional, positive and proactive
• Outstanding interpersonal skills
• Ability to stand for long periods of time

Qualifications:

• Previous experience in Customer Service
• Attention to detail and mathematical skills
• Experience working in food establishment preferred

Job Types: Full-time, Part-time

Salary: $15.00 per hour

Benefits:

• Casual dress
• Discounted or free food
• On-site parking
• Store discount

Flexible Language Requirement:

• English not required

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Overtime pay
• Tips

Experience:

• Customer service: 1 year (required)
• Food handling: 1 year (required)

Work Location: In person

Application deadline: 2024-01-15