Department: Faculty of Social Work

Job Type: Limited Term

Full-time/Part-time: Full Time (>=1249 hrs/year)

Campus: Kitchener

Reports to: Senior Administrative Officer, Faculty of Social Work

Employee Group: WLUSA

Application Deadline: March 20, 2024

Requisition ID: 7219

Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone.

Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.

Position Summary

The field component of Laurier’s Master of Social Work (MSW) graduate program constitutes approximately 50% of the educational programming at the Faculty of Social Work. Its curriculum follows standards set by the accreditation body, the Canadian Association for Social Work Education (CASWE). Its purpose is to provide the student with the opportunity to practice and integrate advanced level social work values, knowledge and skills including the development of a professional "self" and professional identity as a social worker. Emphasis is placed on the experience of social work practice with disadvantaged and disenfranchised populations. The field placement is conceptualized as an educational experience where the students have an opportunity to integrate practice in the agency with the theory of the classroom. That is, it is a graded course with an agency based MSW instructor/s assigned to teach each student. The placement workload is controlled to facilitate this emphasis on learning.

Each academic term, MSW students begin their field placements at agency settings across Canada and in approved international settings. The field office supports the placements of 400+ students annually with placements starting each academic term.

Under the direction of the Manager, MSW Field Education, and within the mandate of the FSW, MSW field curriculum, University requirements, and CASWE standards, major functions of this position are the following: field advising, agency recruitment, supporting students in all stages of field planning, leadership, placement evaluation, conflict resolution, innovation in field education delivery, advancing the field education mandate, enhancing strategic partnerships with stakeholders, community engagement, and enhancing the student and alumni experience.

Creative and innovate planning is required to plan and respond to a fast-paced, constantly adapting and evolving environment.

This position works in team setting in the administration and development of the MSW field education program. In order to ensure its effective functioning and ongoing development, the position works collaboratively with field and program staff at the FSW to perform a variety of duties to ensure that field education services are carried out in a manner that will promote Laurier and enhance public relations.

The breadth and magnitude of the position requires the incumbent to use advanced social work knowledge and skill from several methodological perspectives, including clinical, community organization/development, program and policy development, and administration, to research, recruit and develop practicum placement opportunities for MSW students.

This position has a university-wide mandate and is based at the Kitchener Campus. The incumbent provides subject matter expertise to all campuses, requiring regular interpersonal interactions and collaboration with departments at the Waterloo Campus, the Brantford Campus, and external partners. Special attention is given to ensure equitable service delivery across all locations. Occasional travel may be required.

Accountabilities

Oversee responsibilities outlined below in accordance with the governance, policy, and regulatory frameworks of the Faculty, Laurier, CASWE accreditation standards, and the Code of Ethics.

Field Advising & Student Success

• Oversee field placement cohorts and courses as per faculty field advising requirements.
• Demonstrate a student-centered approach in facilitating students’ needs and interacts positively with students.
• Plan and coordinate the field preparation of incoming and current students and oversee the individualized placement plan for MSW students and cohorts as assigned each term.
• Work closely with students and support students throughout the field placement process
• Act as the direct contact person from the Faculty of Social Work for assigned students to avoid a (possible) sense of isolation while on placement.
• Provide students with an individual resource person (if needed); and offer students a regular support group experience throughout the placement.
• Participate actively in the placement proposal process for all MSW students.
• Implement procedures and processes provided by the Field Outreach Coordinator (e.g. recruitment and online pre-proposal planning leads)
• Develop and present orientation and preparatory information for students to prepare them for workplace learning by way of events, group seminars, workshops, webinars, and individual interviews.
• Support the Field Outreach Coordinator, to implement matching procedures and utilize technology to match MSW students with recruited agencies in a timely manner, while considering the students’ learning objectives, agency requirements, and accessible needs
• Educate and prepare students from diverse backgrounds, both individually and collectively, regarding expectations, goals, assessment and protocols of the University and placement organizations to enhance field learning.
• Provide ethical and professional practice advice and guidance to assist students to be aware of, conceptualize and interpret their learning experience.
• Provide wrap-around supports to emphasize student success at various stages of their field planning and placements.
• Coordinate site visits with agencies and students, and review learning contracts to assess the quality of placement learning and address concerns when identified (with student, instructor, and appropriate faculty and agency personnel)
• Review and approve student performance evaluation documents for assessment and respond to any identified learning problems.
• Outline and negotiate special accommodations for students with accessible needs in accordance with the Ontarians with Disabilities Act, Accessibility for Ontarians with Disabilities acts and FSW Policy/Practices
• Develop strong, supportive relationships with students, walking alongside them throughout their Field Education experiences.
• Ensure equitable opportunities and diverse placements are available to assigned students to support their learning goals.
• Develop, review, and approve plans on behalf of the faculty to ensure students with identified concerns are adequately prepared for field.
• Determine final grades for incomplete evaluations and field courses.

Placement Recruitment

Under the direction from the Field Outreach & Student Experience Coordinator, MSW Field Education, the position:

• Research, evaluate, and recruit MSW field placements within Laurier, across Canada and in international settings.
• Engage in implementing strategic efforts to advance and generate new field placements via alumni and student engagement.
• Collaborate with the field team to support graduating students to return as alumni field instructors and maintain connections with graduates with a view to developing field instructors.
• Sustain strategic partnerships with agencies for long-term student placements.
• Identify recruitment gaps and ensure they are addressed in a timely manner (e.g. recruiting an appropriate number of clinical placements in K/W)

Community Partnerships

• Initiate creative measures to sustain placement opportunities.
• Assist field instructors in maximizing student learning by ensuring all practice learning requirements are available.
• Assess diverse credentials based on advanced social work knowledge, accreditation guidelines, curriculum requirements and professional standards to determine the teaching capacity of field instructors.
• Provide direction to seasoned and emerging field instructors and social workers.
• Prepare agencies, organizations and Laurier departments for students from diverse backgrounds and with varying needs.
• Evaluate the learning experience in each agency for future students.
• Coordinate and facilitate field instructor training sessions for emerging and advanced field instructors.
• Provide field instruction and supervision to settings that do not have adequate supervision.

Leadership, Instruction & Placement Coordination

• Lead the field preparation seminar 12-week course, SK598, offered to support online MSW students meet the pre-placement field requirements of their program and ensure students complete their program requirements as per their sequence.
• Adapt the course content of the field preparation seminar, SK598, to meet student needs.
• Take initiative to review, evaluate and assess gaps, and implement solutions that result in the enhancement and development of field processes, curriculum, and policies with the purpose of maintaining a competitive program, and promoting continuous improvement.
• Oversee and implement assigned field strategic initiatives (e.g. enhancing field systems, overseeing field professional development training, alumni engagement, student well-being initiatives)
• Coordinate day-to-day field activities, field projects and events, short-term and long-term field planning.
• Coordinate multiple tasks and projects simultaneously with competing deadlines and ensure responsibilities are implemented according to projected plans.
• Coordinate the interactions and relationships of several diverse groups including faculty, students, agencies, field instructors, and FSW staff to ensure a successful field experience for students and agencies.
• Monitor placements to ensure it meets FSW expectations and accreditation requirements.
• Oversee, initiate, implement and monitor the process of facilitating resolution procedures and appeal processes for highly sensitive and confidential student and agency matters in a timely manner and in collaboration with the Manager, Associate Dean, Dean and appropriate internal and external stakeholders.
• Synthesize sensitive information from multiple sources, assess situation and needs, and respond appropriately.
• Adapt and respond to challenging circumstances with a solution-oriented approach.
• Address questions and concerns on behalf of the FSW while reflecting a consistent professional image of the Faculty of Social Work and University
• Exercise a high level of creativity, independence, and judgment in delivering communications and activities with a strong customer service focus.
• Coordinate with Laurier student services (e.g. Accessible Learning Centre, and the Career Development Centre) and appropriate external services to provide competitive resources to maximize student learning.
• Work collaboratively in the overall planning of the MSW field education mandate
• Collaborate with the BSW and Indigenous faculty and staff towards the advancement of social work field education at Laurier.
• Collaborate with programs and admissions in marketing the MSW program and assessing applications.

Administration

• Coordinate with Programs & Admissions staff to ensure accurate registration and administrative requirements for MSW field students are met.
• Coordinate and collaborate with appropriate internal and external staff (e.g. field and program staff, legal, SHERM, agency legal contacts) in planning and implementing pre-placement processes and events.
• Collaborate with field staff to draft reports for the faculty, and draft policies and procedures for adaptation by the FSW Divisional Council
• Debrief and survey agencies, instructors, and students to measure the effectiveness of the placement process and experience.
• Plan and deliver assigned events.
• Create and facilitate webinars and workshops, online, in-person, and occasionally during the evening.
• Utilize and maintain appropriate database and technologies to document field data, contacts, course documentations, and communications.
• Train students and stakeholders on the usage of field technologies
• Ensure documentation is timely, accurate and stored appropriately.
• Represent the MSW field office on committees and working groups assigned by Manager.
• Develop and update field related content shared with students and instructors including field resources, print and web communications.
• Participate in the planning, delivery, and evaluation activities of the International Social Work Program including recruitment, orientation and application and assessment of applicants as needed.

Qualifications

Education

• MSW required.

Experience

• Minimum three years of related social work experience.
• Minimum two years of administrative/coordination experience.
• Experience with post-secondary field programs an asset.

Required Knowledge & Abilities

• Practical knowledge of social work programs and practice in a variety of social service systems.
• Demonstrated knowledge and appreciation of EDI approaches and sensitivity to issues of EDI
• Demonstrated experience working effectively within a client/student-oriented model.

Required Interpersonal & Communication Skills

• Superior leadership, conflict resolution, interpersonal, and communication skills.
• Superior initiative, resourcefulness, judgment and demonstrated ability to solve problems.
• Demonstrated ability to interact effectively and support BIPOC clients/students, and individuals from diverse backgrounds and lived experiences.
• Demonstrated ability to maintain confidentiality and deal with difficult situations with tact and diplomacy.
• Excellent presentation skills required to facilitate online training for agencies, instructors and students from a diverse backgrounds.
• Strong written and verbal communication skills required.

Required Administration Skills

• Must have ability to complete tasks accurately with strong attention to detail and ability to review own work for errors and necessary revisions are essential.
• Proven ability to multi-task and successfully manage multiple competing priorities in a busy environment with flexibility.
• Exceptional project management, organization, prioritization, and time management skills.

Required Technology Skills

• Strong ability to utilize and learn technology to facilitate ongoing field development and work remotely as needed.
• Advanced computer skills, including: MS Office, email, webinars, databases, online portals, web-based tools (e.g. Lucidchart, Jamboard), MS Teams, Zoom, and MyLearningSpace required.
• Advanced technological skills required to input and update information in the field placement portal, and online MSW field program.

Required Work Culture

• Demonstrated ability to follow direction, be open to feedback and adapt to change.
• Demonstrated ability in cross-campus collaboration and supporting students within a student-centered model.
• Must present professional image of the Field Office and Faculty at all times.
• Must be able to work independently effectively, take initiative, excel in a team setting and work collaboratively with various stakeholders including academic and administrative staff, alumni, students and external organizations.

Flexibility & Travel Requirements

• Ability to work irregular hours throughout the academic year.
• Valid Ontario driver’s license and access to a car is required to travel.
• Ability to travel within a 150 km radius of Kitchener-Waterloo for the purposes of cross-campus collaborations and site visits.

This position has not been deemed eligible for educational equivalencies.

Hours of Work

This is a full-time, limited term position with an anticipated end date of December 20, 2024. Regular hours of work are Monday to Friday, 8:30am – 4:30pm. Flexibility in hours may be required due to periods of high volume. When possible, the manager will adjust hours so that no more than 35 hours are worked in a week.

Compensation

Level: E

$39.89 per hour to $42.17 per hour with an annual step progression on anniversary date up to $45.59 per hour.

Considerations for new hire step placements include, qualifications and length/depth of required experience, relevant market rates for similar jobs, internal equity, and estimated learning curve in starting the job.

Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.

Equity, diversity and creating a culture of inclusion are part of Laurier’s core values and central to the Laurier Strategy. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives. Candidates from other equity deserving groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Equity & Accessibility. We have strived to make our application process accessible, however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources. Contact information can be found at careers.wlu.ca/content/How-to-apply/

Should you be interested in learning more about this opportunity, please visit www.wlu.ca/careers for additional information and the online application system. All applications must be submitted online. Please note, a resume and cover letter will be required in electronic form.