Field Supervisor, Janitorial Services

General Description:

The Field Supervisor is responsible for the supervision of all cleaning staff members, conducting daily inspections of buildings assigned. The supervisor must ensure that employees’ performance in terms of standards of cleanliness, and their behaviours meet or exceed standards. They must ensure that a high-quality janitorial service is delivered to all our clients.

The Field Supervisor must have excellent customer service skills, have a can-do attitude, and must be able to work independently with minimum or no supervision. He or she must be able to travel to different locations throughout Vancouver Island.

The Field Supervisor reports directly to the Operations Manager and works in conjunction with the Human Resources Manager and the Customer Satisfaction Team for continuous client satisfaction, and to support the company’s operations.

Wage: $23 - $25 per hour

Car allowance included.

Duties & Responsibilities:

• Responsible for locations assigned by the Operations Manager
• Perform building walk-throughs and inspections.
• Training and Supervision of new and current employees
• Assign daily direction and worklists to employees.
• Assist the management team with employee reviews.
• Inspect completed work for conformance to standards.
• Make sure the employees follow health and safety regulations.
• Attend the weekly Management Meeting
• Work with management on performance appraisals
• Assist the Operations Manager and HR department with hiring new employees.
• Ensuring adequate supplies are available and accounted for
• Client relations, quoting prices for customer and new account set up.
• Handle customers’ complaints, concerns, or questions
• Plan and prepare (schedule) employees’ work assignments.
• Meet with the Operations Manager for weekly one on one meetings.
• Fill in for no shows contractors and employees who call in sick as necessary.
• Other duties as assigned by the Operations Manager
• Minimum 3-years’ experience in a supervisory role or lead hand will be an asset.
• Ability to travel to different locations throughout Vancouver Island.
• Good leadership skills and customer relations experience
• Some experience with commercial cleaning
• A class 5 driver’s license with good driving abstract (no major offences)
• Company vehicle will be provided.
• A good understanding of SDS sheets and knowledge of health and safety regulations will be an asset.
• Have a sense of urgency to complete tasks.

Qualifications

• Minimum 3-years’ experience in a supervisory role or lead hand will be an asset.
• Ability to travel to different locations in Victoria.
• Good leadership skills and customer relations experience
• Some experience with commercial cleaning
• A class 5 driver’s license with good driving abstract (no major offences)
• Company vehicle will be provided.
• A good understanding of SDS sheets and knowledge of health and safety regulations will be an asset.
• Have a sense of urgency to complete tasks.

Everclean Facility Services is a large and fast-growing facility services company operating throughout Canada. We believe delivering service that exceeds every expectation starts by employing the very best people. We train them well, treat them well and it’s reflected in their attitude and performance. We enjoy our work, and it shows in everything we do.

Our core belief is that facility services is not just a service but a commitment to our communities' well-being and prosperity. This ethos resonates in our inclusive and diverse work culture, which celebrates unique perspectives and skills. Regardless of whether we serve small businesses or large enterprises, we take a holistic approach to our business. We believe that every task is crucial and that each team member plays a vital role in achieving our mission. We take immense pride in being an equal-opportunity employer. We are dedicated to fostering a workplace that is as diverse as the communities we serve. Our goal is not just to fill roles, but to create a space that allows everyone, irrespective of their background, to express themselves and grow.

We are currently seeking a part time Janitorial Field Supervisor to join our team in Victoria, BC.

Enjoy access to training and work opportunities in the many sectors of Everclean services as well as employee perks that show our employees that we value their service and are continually looking for new ways to improve your experience with the company.