Finance Operations Associate

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Job Description:

• Collecting invoice payments on timely basis
• Being able to reconcile receivables/accounts if there is discrepancy
• Notifying managers of issues & receivable risks
• Coordinating with R2R Treasury and O2I Billing team to ensure billing accuracy & payment application accuracy
• Answering Inquiries from internal customers including Sales/Controlling/Rev Rec if needed
• Perform admin and accounts receivable reporting tasks.
• Identify escalation issue root cause and direct it to point of contacts.
• Align with responsible team through dispute case or ticket to address customer inquiries.
• Process refunds as needed via SAP system.
• No US, Canada Only
• 10% Travel Needed
• 3 Day Return to Office Required

What you bring:

We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Bachelor's Degree preferred (field of study finance, legal or similar).
• Knowledgeable in SAP system is a plus.
• MS Office literate.
• Team player and thinks analytically.

Meet your team:

As part of SAP Finance Strategy, the Cash Collections team focuses on accelerating as much cash and resolving commercial issues as quickly as possible. The purpose of the organization is to facilitate, achieve and transform receivables into liquidity for SAP investments and day-to-day operations. Also, the SAP North America Collections team focuses on many activities to achieve these objectives from driving strategic projects related to consequence managements to transformation projects such as Next Generation Billing and Collection (NGBC).

We are looking for a Finance Operations Associate to assist on administrative tasks and see a future performing the abovementioned tasks permanently for SAP. The applicant will also be responsible for monitoring mailbox, coordinating inquiries to respective teams, and assisting both internal and external customers with their requests.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 60,100 - 129,900 CAD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: SAPNorthAmericaBenefits.com

Requisition ID: 392921 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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