Floor Staff

Looking for a change? Do you have retail experience?

Then WHY not come HOME!

JOB DESCRIPTION:

Responsible for providing prompt, courteous and efficient service to customers. Advise customers on appropriate merchandise and related items.Replenishing merchandise, cycle counting; general housekeeping of shelves, loss prevention, merchandising, restocking and staying current with trends in the industry.

DUTIES / RESPONSIBILITIES:

- Assist customers in locating merchandising in store, on homehardware.com

- Ensure customers are greeted within 30 seconds of entering the store or your department.

- Determine customer’s needs by asking open-ended questions.

- Communicate product knowledge to the customer as appropriate.

- Assist customers in locating and comparing merchandise.

- Assist customers with finding all items needed to complete their project.

- Assist customers with carrying out of large or heavy items.

- Relieve as cashier when necessary.

- Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves and handling cash.

- Advise the designated manager of shortages, damaged goods, back-orders etc.

- Keep stock in storage area neat, clean, and orderly.

- Attend store meetings, training sessions, etc. as required.

- Work on additional duties and assignments as assigned by management.

- Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.

QUALIFICATIONS:

- Ability to work a flexible schedule including weekends, evenings and holidays.

- Friendly and helpful attitude toward customers.

- Excellent communication skills.

- High School graduation or equivalent.

- Willingness to learn.

- Prior retail experience beneficial.

- Willingness to continually develop professional skills and knowledge base.

- Ability to work co-operatively in a team atmosphere.

Job Type: Part-time

Salary: From $15.00 per hour

Benefits:

• Store discount

Day range:

• Every Weekend
• Monday to Friday

Flexible Language Requirement:

• French not required

Shift:

• 4 hour shift
• 8 hour shift
• Afternoon shift
• Evening shift

Application question(s):

• Are you willing to work weekends and evenings?

Experience:

• customer service: 1 year (preferred)

Work Location: In person