Flower Shop Store Manager

Fantastic opportunity for a strong, energetic individual who is looking for a long-term permanent position. While experience working with flowers is an asset, for the right candidate full training will be provided in all aspects of the business. Becoming a Store Manager means more than just the chance to earn a pay cheque. It's your chance to be part of a dynamic, growing company.

Store Manager role and responsibilities:

The Retail Store Manager oversees daily operations, coordinates staff, manages inventory, and ensures customer satisfaction in a floral retail environment. Key tasks include but not limited to order processing, floral design, and financial management.

Key responsibilities:

• Prepare floral orders.
• Develop and implement strategies to increase sales and profitability of the Flower Shop.
• Execute marketing campaigns to promote the Flower Shop and its products.
• Monitor inventory levels and order supplies as needed to maintain adequate stock. Responsible for waste management.
• Oversee day to day floral operations including: stocking shelves, placing orders, reviewing invoices, managing floral associates and providing mentoring.
• Create and maintain a visually appealing and welcoming store environment.
• Manage and supervise a team of employees, including recruiting, hiring, training, scheduling, and performance management.
• Ensure high-quality customer service is provided to all customers.
• Keep the shop clean and tidy at all times (sweep, mop, dust as required).
• Create floral displays, wreaths and bouquets using flowers, plants, dried flowers, wire, tape, and foam — based on either your own designs, from design books or customers' requirements
• Controlling payroll budget and scheduling staff efficiently;
• Maintain a professional appearance, demeanor, and attitude at all times.
• Must be able to work any and all shifts, working a varied schedule in order to have the best overview of department operations. This means the ability to work weekends & holidays, openings & closings as necessary; including extended hours during the 3 major flower industry holidays: Christmas, Valentines Day and Mother's Day.
• Maintaining Health and Safety Standards as defined under the Health and Safety Act.

Requirements:

• At least 2 years of experience in a similar role in the flower industry
• Strong knowledge of flowers, plants, and floral design
• Ability to manage and motivate a team of florists; lead by example.
• Excellent customer service skills and ability to build relationships with customers
• Experience in inventory management and ordering of supplies
• Strong organizational skills and attention to detail
• Ability to create and execute marketing strategies to promote the business
• Excellent interpersonal, organizational, and communication skills
• Proficient in Microsoft Office and Google Workplace

Store hours: Monday- Friday 9AM-5PM, Saturday 10AM-4PM, Sunday closed

Job Type: Full-time

Schedule:

• Day shift

Supplemental pay types:

• Bonus pay

Education:

• Secondary School (preferred)

Experience:

• Retail management: 1 year (preferred)
• Floral experience: 1 year (preferred)

Work Location: In person

If you are a motivated individual with a passion for retail management, we would love to hear from you. Please submit your resume along with a cover letter highlighting your relevant experience.

Job Type: Full-time

Salary: From $45,000.00 per year

Benefits:

• Dental care
• Extended health care
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Floral: 1 year (preferred)
• Retail management: 1 year (preferred)

Work Location: In person

Expected start date: 2024-03-04