FOH Representative Take A Hike

Who we are

Take a Hike Market (TAHM) is Canada’s newest culinary playground, at home in the Rocky Mountains of Canmore Alberta. Our greatest pleasure is to bring people together, to explore Canada’s diverse agricultural and artisanal bounty, and bring it to the table in creative ways. Our goal is to meet interesting people, create memories, and live well.

Job Overview

In this position, under the direction of the Front of House Manager, your principal goal will be to greet our customers and process their transactions in an efficient and knowledgeable manner. Our ideal candidate will excel at customer service while ensuring that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers about products, promotions, or item locations as well as respond to complaints, process refunds or exchanges of items.
You should have a strong work ethic and high level of accuracy as well as possess an authentic connection to providing a customer experience that is second to none. You should have excellent communication skills, an understanding of POS systems and processes, as well as possess the ability to work independently. You enjoy engaging with others and thrive in a Team atmosphere that empowers confidence and comradery in the workplace.

You will be responsible for

• Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
• Operating scanners, scales, cash registers, and other electronics.
• Balancing the cash register and generating reports for credit and debit sales.
• Processing refunds and exchanges, resolving complaints.
• Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes

• Preparing and serving our best coffee recipes.

• Selling our best cheese and meat selection.

• Preparing Charcuteries Boards.

• Maintaining a clean workspace.
• Representing a positive attitude while working in a fast-paced environment. Having the ability to multitask, follow directions and remain organized is a must.
• Showing a willingness to take initiative and make decisions within TAHM’s established guidelines and report any act in violation of those guidelines
• Adhering to our values and guidelines to encourage a positive employee experience and measurability of inventory and cost controls.
• Willingly engaging in any task that is required or asked of you. Being a Team member at TAHM comes with a “can do” attitude, being present and willing to support our Team in any situation is a paramount quality for all our employees.

What we need from you

• A long-term commitment to grow and develop with TAHM.
• A willingness to participate in a full-time or part-time, permanent contract as part of a dynamic and collaborative Team.
• Ability to work within a flexible work arrangement including early mornings, evenings and/or weekends, stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.
• A willingness to comply with TAHM’s policies and procedures.
• Be a resident of the Bow Valley or have to ability to relocate with some ease. A reliable commute or relocation plan will need to be confirmed before starting work.

Want to apply? Get in touch with us today
If being part of a growth oriented, energetic company that’s heart is its people sounds like an adventure you’d like to be part then we’d love to hear from you! Applications will be reviewed by our hiring manager, Victor, at fohmanager@takeahikemarket.ca. Please submit both your resume and cover letter telling us a bit about yourself and why TAHM is this place for you.

English Fluency Level required for position

Basic

Requirements

What skills & experience you’ll bring to us

• Customer service or cashier experience.
• Barista Experience an asset.
• Ability to handle transactions accurately and responsibly.
• High level of energy with strong customer service skills.
• Detail oriented with exceptional time management, critical thinking, analytical, communication and interpersonal skills.
• Helpful and courteous approach to handling customer requests, questions, and complaints.
• Teamwork-oriented with outstanding organizational abilities.

Perks & Benefits

Nestled in the majestic Rocky Mountains of Canmore, Alberta, TAHM is so much more than just an employer! We believe that a caring and supportive work environment provides a place where folks feel welcome to just be themselves. Together, we support each other along our learning and growth paths, bringing a purpose to both your life and ours so that you feel encouraged to explore the unlimited possibilities that TAHM has to offer during your journey with us. We are proud to offer our employees:

• A collaborative, happy and healthy teamwork environment
• Competitive wages
• Meal and grocery discounts

Want to apply? Get in touch with us today

If being part of a growth oriented, energetic company that’s heart is its people sounds like an adventure you’d like to be part then we’d love to hear from you! Applications will be reviewed by our FOH manager, Victor, at fohmanager@takeahikemarket.ca. Please submit both your resume and cover letter telling us a bit about yourself and why TAHM is this place for you.

Job Type: Full-time

Salary: $18.50 per hour

Expected hours: 12 – 25 per week

Benefits:

• Company events
• Discounted or free food
• Employee assistance program
• Flexible schedule
• Paid time off
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Morning shift
• Weekends as needed

Supplemental pay types:

• Tips

Work Location: In person

Expected start date: 2024-01-27