Overview
Languages
English
Education
- Master's degree
- or equivalent experience
Experience
1 year to less than 2 years
Asset languages
- Mandarin
Work setting
- Coffee shop
- Retail business
Responsibilities
Tasks
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Determine staffing requirements
- Resolve problems that arise, such as customer complaints and supply shortages
- Plan, organize, direct, control and evaluate daily operations
- Recruit, hire and supervise staff and/or volunteers
- Conduct performance reviews
Supervision
- 11-15 people
Experience and specialization
Computer and technology knowledge
- Inventory control software
- Electronic mail
- Spreadsheet
- Adobe Acrobat Reader
- MS Outlook
Area of work experience
- Restaurant
Area of specialization
- Electronic
- Trading
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Standing for extended periods
Personal suitability
- Integrity
- Proactive
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
Benefits
Financial benefits
- Gratuities