Address
Form of workWho needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians.
Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We’ll support your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Ready to make your mark?
About the role
Who we are.
What does an insurance company have in common with creativity? Combining the friendliness and speed of a young company with a large organization's resources, Intact Lab offers a dynamic environment to take on stimulating challenges and pursue an exciting career.
Our mission? Create digital products that transform the way millions of people protect what is dear to them ... and we are always finding new ways to create memorable customer experiences, backed by a strong brand portfolio, and powered by the most passionate people in the industry.
Are you skilled at translating complex requirements into usable and delightful experiences? We've got the perfect opportunity for you!
Role
Reporting to the Content Studio Manager, you will join a team of copywriters, content strategist and designers. Together, we deliver the best user experience for our portfolio of brands.
As a UX writer, you will:
Work with UX teams and English UX writers to write texts and propose ways to guide the user through our web and mobile products
Collaborate with different sectors of the company such as the legal department or marketing
Promote the practice of French UX writing in the company
Contribute to the writing and documentation for the French sections of our Design System
Create messages that are consistent and aligned with our brands
Establish and apply best practices in UX writing for digital products
Act as a link between different teams in the company for writing projects.
Your skills
Bachelor's degree in communications, linguistics, marketing or an equivalent
5 years of writing experience on different platforms
Expertise in the French language
Bilingualism: "Need to interact on a regular basis with colleagues across the country"
5 years of experience delivering digital products within a multidisciplinary team made up of managers, developers, researchers, UX and UI designers, illustrators and various other contributors
Experience related to the field of insurance or finance is an asset.
Your personality
You have creativity, analysis and curiosity at heart and can multitask.
You enjoy working in a team and can share and receive constructive feedback.
You are effective at presenting and explaining ideas to different members of a team.
You have a passion for working as part of a design team.
You have an organized, proactive, fun and positive approach to your work.
What we offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique
We are an equal opportunity employer
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.
If you are an employee of Intact or belairdirect, please apply for this role on Contact People.
