Great opportunity to establish yourself with a growing company!
Basic Function and Scope of Responsibilities / Position Overview:
The Sales Counter Associate is responsible for conducting all sales functions in a professional manner for counter customers by providing prompt and efficient service to achieve maximum sales and customer satisfaction. Strong communication and interpersonal skills are a must, with the ability to deal with conflict management.
Principal Responsibilities:
- Exhibit a positive, friendly, and helpful attitude with customers by developing professional relationships.
- Assess customer needs and provide expert advice on our products.
- Communicate effectively with customers, store associates and management to exceed all client sales and service expectations.
- Maintain a professional demeanor and attitude with team members, customers, store associates and managers.
- Follow up on orders and answering phone calls.
- Must keep up to date with all new products and their technical applications.
- Record and complete transactions with sales orders.
- Comply with company policies and procedures regarding loss preventions and breakage of goods.
- Adhere to company standards, policies, and procedures.
- Perform other duties as requested by management.
Knowledge, Skills, Ability and Experience:
- 3 to 5 years sales experience - required
- Knowledge in lumber and building materials -an asset, but not required.
- Experience in customer service - an asset, but not required.
- Languages: Fluent in Punjabi and/or Hindi – an asset, but not required.
- Enjoys working with people, exhibits a positive attitude, and proven ability to work under pressure.
- Analytical, excellent problem-solving skills and proficient computer skills.
- Flexible and able to adapt to operational needs and deadlines.
- Excellent listening, communication and interpersonal skills with customers, employees and management.
- Ability to work with a high sense of urgency and drive, able to set priorities and deliver results within deadlines, and ability to remain calm in stressful situations.
- Autonomous and dependable, while working in a team and contributing to the overall company goals.
Working Conditions:
- Ability to stand and/or sit for an hour, or more, at a time.
- Ability to lift items weighing 3 lbs. to 50 lbs.
- Availability: 5 days per week, Monday through Saturday, during store hours.
- ***Hours of Operation: Monday - Friday: 6:00am to 5:00pm; Saturdays: 8:00am to 4:30pm
Compensation:
- Wage plus Commissions!
- Benefits and RRSP match after 3 months’ probation is successfully completed.
Job Types: Permanent, Full-time
Salary: $23.00-$25.00 per hour
Benefits:
- Dental care
- Paid time off
- Vision care
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- 8 hour shift
Experience:
- Sales: 1 year (preferred)
- construction/building material: 2 years (required)
Work Location: In person