Front Desk Coordinator

FRONT DESK COORDINATOR

Full-Time

Salon Resource Group is looking for a highly organized, task-oriented individual to join our operations team within the corporate office in the role of Front Desk Coordinator.

Qualifications and Requirements:

• High School graduate.
• Post-secondary education in administration preferred or equivalent experience.
• Proficiency in Microsoft PowerPoint, Word, Excel, Outlook, Canva.
• Salon experience an asset.

Knowledge/Skills/Ability:

• Above average organizational skills.
• Detail and task oriented.
• Above average communication skills both orally and written.

Duties and Responsibilities Include:

Front Desk oversight:

• Open/close the office.
• Greet and assist visitors, clients, and company associates in a professional and friendly manner.
• Monitor all incoming communication and direct/respond appropriately.
• Clean and maintain stock in all common areas (washrooms, warehouse, meeting spaces, office supply/coffee area).
• Order and deliver lunches for meetings, general office supplies, and miscellaneous supplies, as requested.
• Prepare quarterly inventory counts for salon supplies.

Provide support for the marketing department:

• Handle client reviews/complaints.
• Create and distribute signage for salons.
• Prepare and distribute weekly courier packages to the salons.
• Communicate monthly promotions to relevant parties.
• Prepare and send marketing emails to the client database monthly or as requested.
• Assist in the execution of all events.
• Update all website content as needed to keep it current.
• Prepare and send the company's weekly bulletin.

Provide support for the education department:

• Create and distribute the bi-annual education calendar to the salons.
• Register company associates for classes and book travel arrangements, if needed.
• Maintain a database of classes, track attendance, and prepare relevant reports.
• Ongoing communication with salons, facilitators, vendors, and all relevant parties regarding classes.
• Book class space/venues as needed.
• Prepare/coordinate class materials, room setup and clean up for all in-house education classes.
• Prepare quarterly inventory counts for mannequin heads.

To apply, please forward a copy of your resume. Applicants may be asked to complete an online assessment as part of the application process.

Job Type: Full-time

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• RRSP match
• Store discount
• Vision care

Schedule:

• Monday to Friday

Work Location: In person