Front Of House Corporate Trainer

The Company
Stacked Franchising Ltd. is a growing franchising company that represents Stacked Pancake & Breakfast House’s all across Canada. Currently with 62 opened locations and aggressive growth over the next 12 months, we are looking for a Front of House Corporate Trainer that will direct our Front of House operations.

Front of House Trainer Position
We are looking for a trainer that can offer training to all our new store openings. We pride ourselves on being different from our competitors with our food & menu as our competitive advantage. The successful candidate will need the ability to direct the following:

• Expo - Making sure that Front of House are being trained on garnishing dishes
• Communication with franchisees on the POS system and any Front of House questions or concerns that come up
• Engage in continuous training to promptly learn all new menu items and company policies, in order to properly train the rest of the Front of House staff.
• Knowledge of food and beverage preparation, guest relations, service styles and etiquette such as appropriate table settings, the order of service ware and the point-of-sale system is required.
• Be a problem solver and a supportive team player. Tackle problems by using your multi-tasking and communication skills, and make decisions for you and your team members.
• Prepare all documentation required for new store openings
• Making sure that everything is ready and set up before the opening launch date
• Use Excel to record monthly expense reports to Payroll

The candidate will also need the ability to travel for work as they will be leading/managing the training teams & programs for new store openings within the chain. Through this, the candidate will be responsible for making sure that they are successful in following all corporate policies & procedures throughout the programs.

Position Success
To be successful in the position, we require the below at a minimum

• 3 Years experience in a server role
• Ability to work under pressure in a fast paced environment individually & as a team
• Ability to use Microsoft Office & the programs within it
• Ability to travel within Canada

Job Types: Full-time, Permanent

Salary: $52,000.00-$60,000.00 per year

Benefits:

• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• Holidays
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay

Experience:

• cooking: 1 year (preferred)
• Serving: 5 years (preferred)
• hostess: 1 year (preferred)

Work Location: On the road