Neighbourly Pharmacy is looking for a Front Store Clerk/Receiver to join our Regina-Dewdney Ave, SK location at Pharmasave #420.
About Us:
Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over 295+ locations, our team of experienced industry leaders is passionate about providing exceptional patient care to our communities. We have been recently recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.
Job Description:
The Front Store Clerk/Receiver will assist the Front Store Manager with the day-to-day operations. This position is responsible for various duties such as coordinating the receiving, marking, and paperwork for all incoming orders. To keep the stockroom organized. To carry out sales transactions courteously and accurately. To provide friendly and professional customer service. To practice effective selling techniques. Assist with housekeeping, putting out stock, and merchandising. The Front Store Clerk/Receiver will collaborate with others to provide a smooth customer experience and help promote the store throughout the neighbourhood.
Responsibilities:
Front Store Clerk
- Acknowledge and greet all customers with a smile and hello. Maintain a warm, friendly attitude toward all customers.
- Handle telephone inquiries quickly and courteously. Avoid keeping in-store customers waiting.
- This position will include job variety and the successful candidate will work at the cash register stock shelves and keep the aisles tidy.
- Pay attention to store security. Follow store policy regarding the handling of shoplifters.
- Display all goods in the shop properly and arrange them so customers can quickly discover them.
- Develop product knowledge and learn about new products. Know product locations and store layout.
- Request a cash pick-up when large sums of money are accumulated. Anticipate requirements for change before running out.
- Handle lottery and CBO tickets as per store procedures.
- Use tact and courtesy when dealing with difficult customers. Know whom to refer a customer to if they have a complaint.
- Inform the store manager of all customer complaints, comments, and concerns regarding customer service, prices, merchandise, etc.
- Maintain the store's general appearance and make sure everything is clean, restocked, and well arranged.
- Learn and utilize proper merchandising techniques such as shelf label placement, stock rotation, and facing.
- Maintain specific sections as allocated. Notify the store buyer regarding merchandise out of stock.
- Maintain product data and inventory, and make sure the reordering process is simple.
- Participate in the development and preparation of displays, windows, and seasonal promotions.
- Always keep busy and productive. When cashiering, identify tasks that can be performed between customers.
Receiver
- Receive all incoming orders using correct receiving procedures as outlined in the Employee’s Manual.
- Utilize and maintain the POS receiving program, receiving stamps, and in-store requisitions.
- Coordinate all inter-store transfers.
- Check off and mark all orders using the correct procedures as outlined in the Employee’s Manual.
- Ensure all information, such as quantity, cost, and retail prices is correctly entered into the POS computer.
- Maintain proper inventory files, purchase orders, and claim forms, in cooperation with the Front Store Manager
- Check all invoices against purchase orders before approval.
- Claim any discrepancies in cost, quantities, or terms.
- Instruct other staff, if necessary, incorrect receiving procedures to be carried out in the Receiver’s absence.
- Organize the stockroom including the marking table, incoming orders, overstock, seasonal goods, shelving, and store supplies.
- Responsible for maintaining and ordering all marking supplies.
- Ensure the proper stock rotation of overstock.
- Establish a periodic clear-out policy for the stockroom.
- Organize all returns and assist in locating supplier returns for sales reps.
- Handle damaged goods and shipping as outlined in the Employee’s Manual.
- Ensure proper stockroom security.
- Carry out additional duties as delegated by the Front Store Manager and Store Operator.
Qualifications & Skills:
- The successful candidate must be able to handle cash with accuracy.
- Some merchandising and retail experience is preferred.
- Customer service and cashiering experience is an asset.
- Shipping and receiving experience is an asset.
- Strong computer and POS skills.
- Physically capable of performing the job’s essential duties and lifting up to 50 lbs.
- Pulling, Packing, and Loading. (Heavy Lifting).
- Ability to function for an extended period while standing.
- Ability to communicate clearly and courteously with customers.
- Ability to manage conflict and strong problem-solving abilities.
- Excellent product or service knowledge.
- Multitask and manage the demands of numerous clients at once.
- Ability to work in a fast-paced environment with minimal supervision.
- Mature and cooperative attitude.
- Professional image including a name tag and proper grooming.
- Due to this position's sensitive nature, the successful candidate must provide us with a Criminal Record Check.
Neighbourly Pharmacy is an equal-opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
Job Types: Full-time, Permanent
Salary: $14.50 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Cashiering: 1 year (preferred)
- Inventory control: 1 year (preferred)
Ability to Commute:
- Regina, SK S4N 4N6 (required)
Work Location: In person