Full Time Assistant Manager

Company: Captive Escape Rooms Toronto

Do you have a passion for creating unforgettable experiences and interacting with people? Captive Escape Rooms Toronto is seeking a dedicated and energetic individual to join our team as a full-time Assistant Manager.

Located at 43 Elm Street Unit 200, we offer an exciting opportunity to be a game overseer, storyteller, adviser, puzzle lord, and problem solver in our themed escape rooms.

If you have a positive attitude, high energy, and exceptional customer service skills, along with previous management experience, we want to hear from you!

Job Description:
As an Assistant Manager at Captive Escape Rooms Toronto, your role will be multi-faceted. You will engage directly with our customers, ensuring they have an entertaining and memorable experience.

Your responsibilities will include greeting participants, explaining the rules, and immersing them in our captivating rooms. You will also handle reservations, process payments, capture prisoner photos for social media, and maintain the cleanliness of the escape rooms and lobby/office area.

Additionally, you’ll take on the role of the manager on duty for rotating weekend nights and holidays, working closely alongside the Toronto Manager.

Requirements:

• Positive attitude and a passion for delivering outstanding customer service
• High energy and enthusiasm for the role
• Previous management experience
• Excellent communication skills
• Love for working with the public and the ability to build rapport with diverse customers

If you are fun-loving, reliable, and eager to join a team that values interaction, entertainment, and customer satisfaction, this position is for you. Apply today to become an essential part of Captive Escape Rooms Toronto’s mission to create unforgettable experiences. Please note that this is a full-time position, and availability for 4 to 5 days a week, including weekends, is required.

Join us in making each visit to Captive Escape Rooms Toronto an adventure to remember!

Feel like you’d be a good fit?

Job Type: Full-time

Pay: $17.00-$19.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person