Full-time Crisis Counsellor - Contract

Muskoka Women’s Advocacy Group is currently seeking applications for the temporary contract position of full-time Crisis Counsellor at Chrysalis in Huntsville. This position averages 36 hours per week over a 10-week schedule, with a pay rate of $20.74 per hour in accordance with the Collective Agreement. As with all our positions, duties may arise at MWAG’s other shelter. The start date for this position is a mutually agreed upon date in March. The contract concludes July 19, 2024.

Major Duties/ Responsibilities:

· Provide immediate and responsive crisis support services by telephone and in person to women who are survivors of violence and abuse of all types.

· Offer service users information, clarification, emotional support, practical referrals/access to community services and advocacy, as needed, for women who are survivors of abuse of any type, as well as offering support and information regarding their children.

· Provide personal accompaniment and transportation as necessary and when possible.

· Adhere to safety, security and emergency measures at all times

· Maintain and complete in a timely manner all administration requirements, including tracking, logging information, documentation, recording and reporting data.

· Provide interpersonal conflict resolution when required.

· Work independently and as a team member to ensure effective case management and service provision.

· Liaise with other relevant resources/organizations within the community.

· Participate in program planning and evaluation.

· Provide regular and periodic statistical information as required.

· Conduct intake and discharge process (including room inventory) for Muskoka Interval House and Chrysalis residents.

· Participate in and promote co-operative living (includes food preparation and house maintenance).

· Attend relevant meetings/events as required.

· Other duties as assigned by the Executive Director.

Requisite Skills and Qualifications:

· Post-secondary education in a relevant discipline or equivalent experience, preferably as a counsellor in a similar setting.

· Knowledge of the issues and complexities contained within the violence against women framework

· Experience working with women of diverse backgrounds, perspectives, socio-economic and linguistic skills.

· Experience in telephone and in-person counselling.

· Demonstrated tact, sound judgment and multi-tasking ability.

· Demonstrated personal, organizational, and time-management skills.

· Demonstrated ability to work independently and as an effective team member.

· The ability to work a variety of shifts including days, afternoons, nights and weekends is a core and essential element of this position.

· Fluency in both French and English is considered an asset.

· Valid driver’s license, valid insurance, and reliable transportation.

Job Type: Fixed term contract
Contract length: 4 months

Salary: $20.74 per hour

Expected hours: 36 per week

Benefits:

• Dental care
• Flexible schedule
• On-site parking

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person

Application deadline: 2024-03-17