Address
Form of work(24003IM)
Canada-Ontario-Scarborough | Full-time | Permanent | Third Shift
POSITION: Relief Driver SCHEDULE:Sunday: 04:00 to 12:00,
CLASSIFICATION: Driver (AZ)Mondays to Thursdays: 07:00 to 15:00TYPE: Full Time
REPORTS TO: Operations Supervisor
PAY:As per CBA
LOCATED AT: Scarborough, ON (TZE)
MAJOR ACTIVITIES/ RESPONSIBILITIES:
- Shuttling freight or trailers on a daily basis from our location in Scarborough, to Hamilton, Brampton, Trenton and vice versa.
- To assist in the warehouse and office with assigned duties
- Delivery of all assigned material in the route area, within the specific requirements of both the customer and DHL.
- Pick up of all assigned customer pick-ups within the specific guidelines of the Customer and DHL.
- Determine if a customer has a valid account prior to delivery or pick-up.
- Support sort and load activities at Hamilton, Brampton and Scarborough, if required
- Use Internal scanners (GCA TC55 scanner) for all required activities on the daily route; all scan able waybills, laser waybills, shippers own bar-coded labels must be scanned when required.
- Arrange and conduct onsite inspections for vehicle damages.
- Compile and submit accurate route records using "Geotab" on a daily basis.
- Inform DHL of any route irregularities and significant competitor activity.
- Ensure special handling of requests and service failure responses are followed up.
- Responsible for internal and external customer satisfaction.
- Professional representation of DHL at all times; including the identification of necessary maintenance and presentation of vehicle, uniform, waybills/product.
- Ensure assigned work vehicle is cleaned and tidy at the end of the shift.
- Ensure work assigned vehicle is filled with gas at end of shift.
- Proactively manage the customer’s perception of and level of satisfaction with our service.
- Interact effectively with other members of the customer service and operation teams.
- Maintain productivity levels outlined by Management in regard to stops per hour(SPR/SPORH).
- Other duties assigned by supervisor.
MINIMUM QUALIFICATIONS:
- Must possess a valid Driver AZ license with minimum 2 years AZ driving experience
- Must pass a third-party AZ road test arranged through DHL
- Ability to operate Tractor and 5ton.
- Clean drivers abstract.
- Ability to learn and have working knowledge of GCA 5 scanner (this will be trained during onboarding)
- Excellent interpersonal skills
- Demonstrated ability to handle multiple tasks.
- Able to lift bulky and heavy objects with assistance when required (up to 70 lbs.)
ONBOARDING & TRAINING:
- All candidates are required to pass interviews, criminal history check, & have clean driver's abstract in order to qualify for the role.
- All selected candidates must be available for onboarding and training outside of scheduled shift during intial start date. Further details will be provided upon selection.
We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.
Posting Legal Entity DHL Express (Canada) Ltd.
