Full time Optical Sales Associate

North Peace Optometry Clinic is looking for Opticial Sales Associate to join our busy team in Fort St John, BC.

About us:

Our clinic has been serving the north for over 40 years. We are a locally owned, family-oriented practice dedicated to offering the best vision care services, contacts and eye wear for individuals and families in our community. NPOC has 4 amazing optometrists. We specialize in everything from comprehensive eye exams to contact lenses and more. We have the only vision therapy clinic in the Peace Region.

With hundreds of frames our eyewear boutique has something for everyone.

Job Summary:

As an Optical Sales Associate, you will be working with our Optical Team fitting patients with proper lenses/frames, completing adjustments and repairs while providing them world class service and enhancing their quality of life. The ideal candidate takes pride in their work, possesses a successful track record in sales, exceptional customer service, and can build relationships with people from all walks of life and is genuinely passionate about helping people. Optical experience is preferred but willing to train the right person. This position is a long-term position.

What do we expect from an Optical Sales Associate?

• Help patients choose frames that work best with their face shape, personality, style and need.
• Understand a patient's visual needs and recommend a lens that will provide the best vision for them.
• Take measurements on lenses that can be made correctly for each patient
• Uses different techniques in fitting patients with special visual needs.
• Create eyewear orders to send to labs and receiving them to dispense to patients.
• Perform administrative tasks such as receiving payments, patient billings, recalls, document management and data collection. We are seeking an experienced candidate with the right attitude who is self driven, friendly, flexible and adaptable.

Duties and Responsibilities:

• Keep the boutique clean and well organized; maintain all patient charts in an organized manner; update all patient information in the electronic medical record system (EMR) upon completion of each visit/call.
• Provide excellent customer service at all times!
• With a focus on team leadership, business growth, and fostering a positive work environment, you will contribute to the continued success and reputation of the practice.
• Troubleshoot and problem solve issues

We are seeking an experienced optician candidate with the right attitude who is self driven, friendly, flexible and adaptable.

Skills:

• Proven work experience as an Optical Sales Associate; experience as an assistant or similar role is a plus.
• Excellent knowledge of optical equipment.
• Working knowledge of medical terminology
• We will train you on how to use our computerized medical records system (EHR) to enter data into the system eg. create lab orders, schedule appointments etc.
• Detail-oriented, organized, and able to prioritize tasks effectively.
• Strong communication skills, both verbal and written.
• Able to multi-task in a fast-paced environment.

What we offer as a Optical Sales Associate:

• Competitive wages
• Health spending account and vision benefits
• Positive workplace culture based on values of collaboration, respect, knowledge and community
• Opportunities for professional growth and development
• Comprehensive training
• Permanent Part-time hours: 30-35 per week
• We use the latest clinical technology and offer a full range of top-quality products that you will be proud to offer
• We offer opportunities towards attendance of industry events and development training programs
• 5 paid sick days

All applicants must be available to work within the hours of 10am-6pm Monday to Friday. Must be authorized to work in Canada.

Application Instructions:

Please forward your resume along with a paragraph (or two!) explaining why you would be a great fit for this opportunity. Hint: be yourself and show us your personality in that paragraph. Don’t give us a standard statement! Be your authentic self. If you do not follow the application instructions, your resume will not be reviewed. Only successful candidates will be contacted for an interview.

Thank you to all applicants for your interest in North Peace Optometry Clinic.

Job Types: Full-time, Permanent

Salary: $23.00-$26.00 per hour

Expected hours: 30 per week

Benefits:

• Company events
• Extended health care
• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Overtime pay

Application question(s):

• Have you ever worked in sales?
• Do you have optical experience?

Language:

• English (required)

Licence/Certification:

• Opticians License (preferred)

Work Location: In person