Golf Course Starter

Starter

The Starter is responsible for controlling and maintaining the tee time schedule and ensuring members/guests have what they need in order to maintain an even flow onto the course.

Essential Duties and Responsibilities

- Greet customers, arrange for carts, ensure guests tee off on the proper tee/course at the proper time, assist in maintaining order onto the course and communicate status to ranger and golf shop.

- Create, maintain, ensure accuracy, and submit records of player activity and receive receipts from customers.

- Oversee and maintain starter area, ensuring proper set up and cleanliness of areas.

- Maintain continual communication with golf shop regarding status of play, any factors affecting the smooth operation of play, and to receive directives regarding areas that may need attention.

General Duties

Represent Widder Station by providing exceptional customer service, answering questions and informing guests of course rules and regulations.

Receive and address customer complaints; elevate major problems to management.

Maintain continual communication with Golf shop staff regarding status of players, course, and any factors that may affect the smooth operation or satisfaction of players and to receive any directives from staff on areas that need attention.

Keep all working areas attractive, neat and clean and free of trash or waste.

Assist other positions as needed to ensure complete customer satisfaction.

Assist with Tournaments and special events; assist members/guests with questions/issues, golf cart setup, contest holes, etc.

Perform other duties as assigned

Service Quality: Exceed the customer’s (both internal and external) needs in every interaction.

Teamwork: Ability to demonstrate cooperative spirit and capacity to work well as a team member.

Problem Solving: Recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seek additional assistance when needed.

Communication: Actively listen to customers (includes coworkers, public, etc.) empathizes (sees the situation from the customer’s perspective) and work together to solve the problem through affective communication.

Minimum wage

Job Types: Full-time, Part-time, Seasonal

Salary: $16.55 per hour

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Every Weekend
• Holidays
• Monday to Friday
• Morning shift
• Weekends as needed

Ability to Commute:

• Thedford, ON N0M 2N0 (required)

Work Location: In person