Golf Pro Shop Sales Associate

Job Summary

Job Description

Pro Shop Associate at Huron Oaks Golf Club for the 2024 season.

DEPARTMENT : Golf Operations

EMPLOYMENT : Minimum 40 Hours per week, April 1st to October 15th

JOB PURPOSE:

Provide standards of service delivery, ensure guest satisfaction and maximize revenues on a daily basis.

QUALIFICATIONS & REQUIREMENTS :

• Checks members or guests in, utilizing the Point of Sale (POS) system, for processing purchases, credit card transactions, answering the telephone, and managing the reservation system
• Available to work early mornings, weekends, and nights. Ensuring service continuity in the Pro Shop by maintaining a flexible work schedule including weekends and holidays
• Utilizes tee sheet demand management such as opening on time, pairing short groups, rebooking players, etc.
• Maintains the Pro Shop environment by keeping the shop neat and orderly: straightening, stocking merchandise, vacuuming, dusting, and general cleaning of all Pro Shop areas.
• Assists Merchandiser with display of new merchandise
• Maintains a professional and service-oriented environment in the Pro Shop by utilizing excellent interpersonal and customer service skills, organizational skills and the ability to multi-task in a fast-paced environment
• Must be a highly organized individual with the ability to handle numerous tasks at one time.
• Reliability, punctuality and time management skills are absolutely required.
• Be a team player.
• Have strong, proven leadership qualities and management skills.
• Exhibit excellent communication skills.
• Be outgoing, friendly and have a helpful personality on a daily basis.
• Be in proper golf attire at all times as a key player representing Huron Oaks Golf Club.
• Merchandise inventory control experience is an asset.
• Thorough knowledge of/ability to operate computer and phone systems.
• Must know, understand, enforce and be comfortable with the Huron Oaks Policy and Procedure Manual
• Familiarization with the Emergency Procedures in case an urgent situation arises.

DUTIES & RESPONSIBILITIES:

• Enhance the Golf Product through implementation and control of golf service standards and assessing procedures, policies and methods of operation to ensure our golfers’ expectations are exceeded
• Golf cart fleet management and cleaning
• Work closely with our tournament organizer to ensure that golf events and outings are carried out in a professional and efficient manner
• Accountable for the financial success of the department by monitoring productivity, revenues and costs and working collaboratively to meet financial targets

RENUMERATION: To be negotiated based on experience.

Meal discount while working

Job Type: Full-time

Day range:

• Holidays
• Monday to Friday
• Weekends as needed

Shift:

• Afternoon shift
• Day shift
• Evening shift
• Morning shift

Work Location: In person