Reports to: Pro Shop Manager
Job Summary: Promote all areas of golf at Pike Lake, by making every effort to ensure that all individuals enjoy their golfing experience. Customer service is our #1 responsibility.
Responsibilities and Duties:
· Insure tee times are run to scheduled time
· Maintain movement and pace of play in established timeline
· Assist players when needed to assure an enjoyable golf outing
· Enforce company policy, golf course policy and rules & regulations
· Ensure all Health and Safety Protocols are being met
· Monitor play by riding the golf course in the opposite direction of play, while being mindful not to interfere or disrupt players when they are about to play a shot
· Help keep the golf course attractive, neat and clean by monitoring garbage & recycling.
· Record all golf cart assignments and assist the outside service staff in the assignment and control of golf carts
· Assist with package groups bags
· Greet and welcome all golfers. Provide information regarding golf course conditions, cart rules, local rules, expected playing time, golf course safety and emergency procedures, golf course etiquette, and other golf-related issues
· Inspect receipts for all players before they depart to verify correct payment of green fees and carts
· Communicate immediately to manager (or if manager is unavailable, to Pike Lake owner) if an incident occurs where unacceptable behaviour or threat is made by a customer
Skills Required:
· Exceptional customer service skills
· Able to work well under pressure
· Completed WHIMS training at Pike Lake
· Smart Serve certificate required
· Valid Ontario Driver’s License
· Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
· Professional appearance and manners
· Strong work ethic and positive team attitude
Working Conditions:
· Standing for long periods of time
· Flexible to work days, evenings, and weekends depending on tournaments, golf packages and group bookings
Job Types: Full-time, Part-time, Fixed term contract, Seasonal
Contract length: 6 months
Salary: $16.50-$16.55 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift
- Weekends as needed
Licence/Certification:
- Class G Licence (preferred)
Ability to Commute:
- Clifford, ON N0G 1M0 (required)
Work Location: In person
Expected start date: 2024-05-13