Golf Retail Supervisor

Job:Retail Supervisor – Seasonal, Full Time Position

Job Purpose: This position requires the maintenance of the high quality of service standards and safety protocols required by the Golf Operation. Retail sales, restocking and merchandising of Golf Shop inventory and Point of Sales operation would be one focus of your duties. You would manage the daily bookings and tee sheet and ensure the efficient tee time check-in of all playing guests. You would need to effectively deal with cash, credit card, debit card and room charge transactions and be able to balance transactions at the end of the day. Following training you would be required to be fully knowledgeable of all Golf, Hotel and Casino facilities and services, with the ability to promote and direct guests to those areas. You would also need to foster and ensure open communication between the Golf Shop, Maintenance Department, Starters, Marshals and all other Resort Departments.

Qualifications: A High school Diploma an acceptable combination of related experience, education and or training. Retail experience in a supervisor role would be considered an asset. Knowledge of the game of golf is extremely important.

Competencies

· Ability to accurately handle and balance cash or monetary transactions and the mathematical skills to issue change without the aid of a calculator.

· Demonstrate the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately in order to keep others informed.

· Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of the way to be helpful and pleasant and making it as easy as possible on the guest.

· Demonstrate accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things.

· Demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn

· Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest loyal, interact with other tactfully, resolves conflicts appropriately, and adapts to change.

· Has the ability to operate a computerized Point of Sales system

· Full working knowledge of Microsoft Office computer applications

· Knowledge of Retail

Conditions of Employment:

Must be flexible to work weekend, evening, early morning and holiday shifts. Must be able to work in a fast-paced environment and be comfortable handling guest concerns when applicable.

Application Process:

Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for application is February 23, 2024 by 12 Noon. Applications may be submitted by email or mail to:

Job Types: Full-time, Seasonal
Contract length: 7 months

Salary: $22.00 per hour

Benefits:

• Casual dress
• Company events
• Discounted or free food
• Flexible schedule
• On-site parking

Schedule:

• 8 hour shift
• Day shift

Work Location: In person