Address
Form of work
SalaryEMPLOYMENT OPPORTUNITY
Location:
- Noble Yoga, Vernon, BC
Department:
- Studio Crew
Employment Type:
- Full Time & Part Time positions
- Able to work flexible hours
- Hours ranging from early mornings, evenings, weekends and some holidays
Date Posted:
- Sunday, November 6th, 2022
POSITION
Noble is a friendly, inclusive and welcoming YOGA STUDIO that strives to foster passion about wellness and community.
We are looking for warm, enthusiastic and committed individuals that share our same love of community and wellness combined with a willingness to help provide our guests and students with an exceptional studio experience in the role of a Guest Experience Liaison.
The role requires a person who is detailed oriented with strong administrative, interpersonal and communications skills that ensure the studio operates and presents in a way that is efficient, calm and grounding for the team, students and guests.
SKILLS
- You have a fundamental understanding of yoga, wellness or fitness or you are sincerely motivated to learn and participate.
- You are motivated to help create an environment of connection and empathy.
- You are friendly, warm, inviting and enjoy hosting our guests and students.
- You are detailed orientated, efficient and are able to communicate with confidence and care.
- You are attuned to the needs of our students and teachers.
- You are able to multi-task with grace and ease.
- You share the Noble brand’s values of inclusion, equity and diversity not just in the studio but also in the community.
- You are reliable and can work not only independently but also collaboratively as part of the team.
- You possess initiative and accountability.
RESPONSIBILITIES
- Acknowledge and welcome guests and students as they arrive and depart.
- Provide a welcoming and friendly orientation to new students (and teachers if needed).
- Assist with any student or guest enquiries.
- Regularly inspect the studio throughout to ensure it is clean, tidy and well presented.
- Assist teachers (if needed) with how to set up the practice room before class (i.e. hvac, lighting, sound system, sensory equipment).
- Ensure temperature and humidity settings are correct for each upcoming class.
- Ensure the toilets, showers and change-rooms are clean and tidy.
- Respond in a timely manner to in-person and online inquiries.
- Stay abreast of studio updates and communications.
- Unpack stock and complete daily checklists.
- Complete opening and/or closing duties.
- Answer phones in a friendly and timely manner.
- Attend team meetings and development sessions.
- Make an effort to attend classes when not working.
- Carry out any other duties assigned to you by the Studio Manager.
- Receive mail and deliveries.
- Participate in inventory related tasks.
- Participate in creating social media content.
- Attending classes at the studio.
- Develop an understanding of the Noble brand culture and all retail and service products.
QUALIFICATIONS
- Solid customer service experience or training is preferred.
- Comfortable and confident working with computers and learning new software and management systems.
- Highly organized and able to work well independently, demonstrate initiative and exhibit sound judgment.
- Superior verbal and written communication skills.
- Fundamental understanding of a holistic yoga practice is preferred.
TO APPLY
Interested applicants; please send a resume listing out your related customer service, retail and administrative experience. Selected candidates will be contacted to schedule an interview. A minimum of 3 references will be required.
Job Type: Part-time
Expected hours: 10 – 20 per week
Benefits:
- Casual dress
- Company events
- Flexible schedule
- On-site gym
- On-site parking
- Store discount
- Wellness program
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Customer service: 2 years (preferred)
Work Location: In person
