Address
Form of work
SalaryGuest Reception Clerk – MV Isabelle – Hotel Clerk NOC 64314
Business Address: #7- 38921 Progress Way, Squamish, BC V8B 0K6
Primary Location: Squamish, British Columbia, Canada (January 2024)
Employee Status: Contract
Work Language: English
Hours: 40 hours (overtime rate - time and a half)
Wage: $19.50 to $21.50 hourly
About LandSea
Operating out of beautiful Squamish British Columbia, between the mountains, sea, and sky, LandSea specializes in providing workforce accommodation and catering solutions for projects in remote land and marine locations throughout BC and Western Canada. We believe in and strive towards, “creating good places for people to live. Anywhere.” Visit our website at https://landseacamps.com/
About Working on a “Floatel”
LandSea will be providing workforce catering and accommodation services for guests onboard the MV Isabelle, a 650-passenger “Floatel”. The Floatel will be permanently docked in Squamish, B.C. and is estimated to operate for up to three years.
At work, the crew is provided with accommodation, full meals, and WIFI, and can access health/gym facilities when off work. We provide partial uniforms and help with the travel/reservations as needed to and from locations. Excellent Health and Wellness benefits are being offered.
About the Opportunity
We have two openings forGuest Reception Clerks.
Reporting to the Hospitality Manager or Director, the Guest Reception Clerk serves as the first point of contact for all guests on the vessel. As such, the ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties may include greeting guests as they arrive, managing the check-in and check-out process, answering questions, and requests, and helping with administrative tasks at the front desk. Applicants must have minimum 2 years’ experience in hotel reception or guest services role.
The Guest Reception Clerk also provides support to the store and monitors the CCT (closed-circuit television).
Key Responsibilities
Greets guests and assists them with check-in and check-out.
Maintains a positive attitude and friendly demeanor.
Responds to all guest questions and requests.
Answers and forwards phone calls
Manage guest bookings and reservations.
Keep a tidy and organized workspace.
Assists with administrative and clerical tasks as needed.
Assists with storekeeping duties, including restocking, displays, and point of sales.
Monitors closed-circuit television systems.
Qualifications
Completion of a high school diploma, GED, or suitable equivalent.
Must provide at least 2 professional work references.
Must provide photo identification (PDF of photo ID) to verify identity during virtual interview.
Great communication skills. Speak, read, and write English.
Team player and supports, motivates, and encourages others.
Excellent attention to detail and well-developed organizational skills.
Strong work ethic with an ability to work independently and in a team environment.
Maintains a positive, friendly attitude even under high pressure.
Always maintain a professional appearance.
Work safely and responsibly.
Physical Requirements (must be physically fit to perform the following)
Stand, walk, stoop, kneel, or crouch for long periods.
Repeat the same movements including fast, repetitive movements of fingers, hands, and wrists.
Use muscles to lift, push, pull, or carry objects up to 50 lbs.
Use hands to handle objects and tools.
Willingness to travel often.
Certifications and other requirements
MED STCW Basic Safety Training
Marine Basic First Aid
MED STCW Survival Craft
Passenger Safety Management
Security Awareness
Vessel Personnel with Security Responsibilities PDSD
Ability to clear a drug and alcohol test before hiring and potential random tests throughout employment with prior notice.
WHMIS 2015
Valid Government Issued Identification
Must be legally entitled to work in Canada (Canadian, PR Status, or valid Work Permit)
Criminal Record Check
Contact Information: employment@landseacamps.com
