Guest Relations Administrative Assistant

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Few hotels can rival the elegance, European charm, and hospitality of The Sutton Place Hotel Vancouver. Situated in the heart of downtown Vancouver, The Sutton Place Hotel Vancouver has over 560 guest rooms and suites, approximately 15,000 sq. ft. of meeting/event space, and its spectacular setting allows guests to experience exceptional service with first-class amenities, from a personal concierge to a signature restaurant Boulevard Kitchen & Oyster Bar, complete beauty center at Vida Spa and Wine Merchant. Set against a majestic backdrop of mountains and sea, and with the city's famous shopping, business, arts, and entertainment districts just steps away, guests will experience the perfect blend of luxury and cosmopolitan ambience. With its opulent surroundings, The Sutton Place Hotel Vancouver brings a taste of Europe to one of North America's most beautiful cities.
The Sutton Place Hotel Vancouver has been voted 'BC's Leading Hotel' at the World Travel Awards, has been listed as one of Travel + Leisure's Top 500 in the World's Best Hotels, and is a perennial Conde Nast Traveler Gold List favorite.
We have a permanent full-time opportunity for an Guest Relations Admin Assistant. The successful candidate will report directly to the Hotel General Manager. The successful candidate is a highly motivated and results driven individual with an energetic and entertaining personality. The ideal candidate should have a minimum of 5 years' experience in a similar role with the fundamentals of business and the ability to create processes, procedures and reports to manage information, people and projects as required.
Requirements:

• Related administrative diploma or degree preferred
• 5+ years of administrative support at an executive level
• Advanced Office 365 skills including MS word, excel, outlook and powerpoint
• Previous experience in the hospitality industry an asset

Key Qualifications include:

• Strong attention to detail and excellent organizational skills required
• Growth mindset and thrives on improving processes
• Must have the ability to multi-task in a fast paced and deadline driven environment
• Must be able to maintain professionalism, confidentiality and a positive service attitude
• Excellent interpersonal and communication skill with solid editing and proof-reading capabilities
• Financial knowledge with ability to prepare reports, forecasts and budgets
• Team player that enjoys collaboration, coordinating events and has a willingness to assist others during peak periods as well as provide coverage during absences when required

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and our guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
PERKS

• Rewards & Recognition
• Discounted team and friends and family rates
• Discounts with our restaurant partners
• Discounted Passes/Lift tickets atGrouse Mountain andRevelstoke Mountain Resort
• Growth Opportunities- Career Advancement starts from Within
• Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
• Group Life Insurance, Extended Health, Dental, Vision Care!
• Complimentary Stays
• RRSP Matching
• Milestone Rewards
• Tuition Credit Program

SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.
**Applications will not be accepted via email or in person.
**We thank all applicants for their interest in Career opportunities with The Sutton/Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**
**ABSOLUTELY NO PHONE CALLS PLEASE**
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Extended health care, RRSP match, Dental care, Employee assistance program, Vision care, Life insurance