Guest Service Host/Hostess

WHO ARE WE?

At GRETA, our culture is fun, but we are still serious about what we do. Our vision is to be recognized as a unique bar serving high quality and unique Street food. Our mission is to provide the highest level of hospitality through a valued team delivering excellent products, facilities, and service. We want to provide a place where everyone feels comfortable letting loose and having fun.

WHO ARE YOU?

• Approachable team player, ready to greet guests with a smile
• Engaging communicator, effortlessly connecting with guests and colleagues
• Thrives in the excitement of a fast-paced environment
• Quick on your feet and ready to tackle any challenge with enthusiasm
• Adds a touch of fun to every task, making even the mundane enjoyable

POSITION OVERVIEW

Join our team as a Front of House Attendant and become the welcoming face of GRETA. Your role is crucial in ensuring that every guest feels valued and comfortable from the moment they arrive. From greeting guests to managing coat-check and cash floats, you'll play a key part in creating unforgettable experiences.

SKILLS AND QUALIFICATIONS

• Excellent interpersonal skills, with a genuine and friendly demeanor
• Ability to multitask and stay organized in a fast-paced environment
• Strong communication skills, both verbal and written
• Attention to detail, ensuring accuracy in guest interactions and transactions
• Comfortable working with cash and maintaining balanced cash floats
• Familiarity with reservation systems and guest lists is an asset
• Prior experience in customer service or hospitality is advantageous

DUTIES & RESPONSIBILITIES

• Greet and welcome guests warmly, ensuring they feel valued and comfortable
• Provide preloaded game cards and process payments for merchandise purchases
• Verify IDs for legal drinking age and manage coat check operations
• Maintain an organized and presentable coat check area for guests
• Collaborate with management and arcade staff to ensure a seamless guest experience
• Understand and manage reservations and guest lists effectively
• Keep cash floats balanced and maintain a clean work station
• Bid guests a pleasant farewell as they depart

COMPENSATION

• Hourly wage of $16.55
• Gratuity earnings, rewarding your exceptional service
• Exclusive industry-leading discounts accessible at all GRETA and Hudsons Canada’s Pub locations, ensuring your perks extend beyond the workplace

We thank all candidates for applying. Only those selected for an interview will be contacted.

Job Types: Full-time, Part-time

Salary: $16.55 per hour

Expected hours: 10 – 30 per week

Benefits:

• Store discount

Flexible Language Requirement:

• French not required

Ability to Relocate:

• Toronto, ON M5V 1M3: Relocate before starting work (required)

Work Location: In person

Expected start date: 2024-04-03