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Form of workHungry for a challenge?
That’s good, because at SkipTheDishes, part of Just Eat Takeaway.com (JET), we have abundant opportunity or as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe.
Description:
You will be lead one pillar of a 3 sided marketplace (composed of customers, partners and couriers) for SkipTheDishes in Canada, and also part of a Global Product and Technology team that supports 20 countries globally.
As the Head of Product, you will be developing a clear strategy and roadmap for each of our end users, solving problems for them and ensuring we meet their needs better than anyone else in Canada, and across the globe. You will lead product leaders and product managers and work closely with design, engineering and commercial and delivery teams to ensure a leading partner experience by helping to grow their businesses, and ensure delivery of those objectives. Excellent product work also requires balancing your product needs across other product verticals to ensure we balance the needs of a 3 sided marketplace in Canada and other countries, globally. You will also work closely with other product leaders in other countries to ensure solutions are built for scale and benefit all our partners globally.
What’s on your plate:
Own the partner product value proposition at SkipTheDishes and ensure alignment across JET, globally
Define the partner product strategy, objectives and key results to be in line with the overall product and company strategy
Effectively communicate and proactively manage expectations of cross-functional senior level executives and stakeholders
Discover and validate partner problems, work with the team to develop meaningful solutions and prioritise roadmaps and convey value to stakeholders
Lead and manage a department of Product leaders and managers by supporting them through coaching, development, onboarding and managing talent
Ensure the the teams are disciplined and operating with high quality product management competencies (strategy, discovery and research, prioritization, roadmapping, execution, data literacy)
Building a deep understanding of needs of partners and customers and connecting them to goals of the organization
Manage to pillar budgets, forecasts and metrics
Drive innovation through from ideation to implementation with a clear view of value created for partners and the business
Experience, Competencies & Qualifications:
Exceptional understanding and practical experience of Product management: product strategy, discovery and research, prioritization, roadmapping, execution, and data literacy across mobile and web platforms, with the proven ability to lead and develop a world-class product team
Ability to bring strategic and big picture thinking, set a clear vision and plan, and be hands-on
Demonstrated experience applying user-centric product methodologies, using data and metrics to back up assumptions, recommendations, and drive actions.
Experience delivering value based results, set and track OKR’s , manage product performance.
E-commerce/marketplace experience in a 3 sided marketplace an asset
Experience with modern software development, business analysis, product analytics and product architecture to drive scalability
Expert commercial business acumen and ability to share insights with others on competition, price sensitivity, network effects, supply and demand mechanics
Expert communication skills and demonstrated ability to engage with senior level stakeholders in engineering, design and commercial teams
Expert ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with colleagues
Experience working in a data-driven environment with the ability to build key results, customer feedback loops, and advanced analytics into the product development process
Recipe for success:
Be a strong leader and communicator - you are a confident, competent, and inspiring people manager who can motivate, develop and empower people
Embody inclusion, diversity and belonging and foster collaboration across teams locally and globally
Have a solution-focused, innovative approach with a high degree of attention to detail while managing multiple priorities
You are a product leader in our industry with 10-15+ years experience and at least 5- 10 years experience in a leadership role within Product
Able to function in a fast-moving entrepreneurial environment
Self-starter with high energy and drive, bias towards action, results-driven, disciplined and a forward thinker
Exceptional communication skills with a ”can do” attitude toward problem solving
Humble yet confident, with high self-awareness
Data driven, outcome focused, delivery minded.
Global mindset and experienced
Experimental, ready to learn and open to change
Keep the customer at the centre of everything you do
People coaching skills, empowered leadership style
Why work at Skip?
Skip is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their family and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.
That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment with global impact, we’d love to hear from you.
SkipTheDishes is proud to be an Equal Opportunity employer. Boxes are for pizza, not people. So however you identify and whoever you love, you are free to be you at Skip.
We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.
In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.
Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.
