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The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months.
Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.
At present some of our Employee Perks include:
- LLSR Summer lift pass
- Free LLSR recreational opportunities including guided hikes and sightseeing
- Free employee transportation from Lake Louise, Banff and Canmore
- Food and Beverage discounts at designated cafeterias and restaurants
- Retail store discounts
- Staff rates at Skoki Backcountry Lodge
- Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
- Employee recognition programs
- Long Service Award programs
- Opportunity for educational growth and development
- Optional subsidized staff housing for full-time employees
- Awesome staff events, activities, and team building events throughout the season
- RRSP matching contribution depending on length of service
- Extended health care plan depending on length of service
- Employee discounts at Lake Louise Ski Area Daycare, eligibility criteria apply
Job Description:
Responsible for providing consistently high-levels of customer service to all outlet guests with attentive and efficient service, and by displaying a strong working knowledge of all menu items and daily specials. The Host/Expo shall perform all duties in a friendly and professional manner, and ensure that each guest has an enjoyable dining experience.
Job Responsibilities:
- Promptly greet customers with a welcoming and courteous manner and arrange for quick and efficient service from serving staff
- Provide a pleasant atmosphere for customers to dine in by reducing the amount of walk-through traffic using various strategies, such as line control and name lists
- Offering menus and water to guests
- Ensure meals are complete and deliver to guests table
- Clear and reset tables, and take dishes to the kitchen
- Maintain communication with outlet team members to ensure overall dining success
- Monitor and stock supplies at bussing and Maitre’D stations
- Help with end of day duties such as polishing cutlery, rollups and general cleaning
- Ensure quality of product and services offered at all times
- Complete other tasks as assigned
Job Requirements/Qualifications:
- Highly organized and detail-oriented
- Self-motivated, can work well in a team as well as independently
- Physically strong as this position requires heavy lifting and standing for long periods
- Positive attitude and excellent customer service skills are mandatory
- Ability to smile and have fun while accomplishing all required tasks is essential
- Previous experience in food and beverage an asset; general knowledge and experience within the service and hospitality industry an asset
- Some positions require skiing/snowboarding ability and equipment
- Knowledge and adherence of ALGC and Foodsafe legislation
- A Police Background Check from your home country or province will be required upon commencement of employment
Work Schedule:
5 days on / 2 days off - Business level dependent
Dress Code:
Employee to provide their own: black dress pants, black polishable non-slip shoes, black socks as per Appearance Policy.
Uniform shirt to be purchased from LLSA.
