Hotel Front Desk Manager

Responsibilities

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Implement marketing activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Establish work schedules

Supervision

• 1 to 2 people