Address
Form of work
Salary```Duties```
- Greet and welcome guests as they arrive at the hotel reception
- Check-in and check-out guests, ensuring all necessary documentation is completed accurately
- Provide information about hotel facilities, services, and local attractions to guests
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Manage reservations and room assignments using hotel management software
- Process payments and maintain accurate records of guest transactions
- Coordinate with other hotel departments to ensure guest satisfaction
- Maintain a clean and organized front desk area
```Requirements```
- Previous experience as a receptionist or in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy in data entry and proofreading
- Proficiency in using Google Suite or similar software for email, scheduling, and document management
- Familiarity with clerical tasks such as filing, faxing, and photocopying
- Ability to handle confidential information with discretion
- Flexibility to work shifts including evenings, weekends, and holidays
Please note that this job description is not exhaustive and may be subject to change or modification at any time.
Job Type: Full-time
Salary: $1.00 per hour
Expected hours: 40 per week
Benefits:
- On-site parking
Language:
- French and English (required)
Work Location: In person
