Housekeeper

Position Summary and Job Magnitude

The Housekeeper position is responsible for cleaning designated areas assigned by the Service Manager. Some of those duties will include vacuuming, sweeping, mopping and scrubbing in the common areas such as hallways and the demo suites. Resident rooms will also be part of the Housekeepers responsibility, attending to the kitchen, common areas, stairs, hallways bedrooms, bathrooms and removal of trash to the proper designated areas. It is imperative that they are friendly and patient and demonstrate a high degree of customer service in all situations.

Essential Functions and Basic Duties

• Completion of duties assigned by Service Manager in morning briefings
• Walking the buildings to clean common areas and demo suites every day
• Cleaning of bathrooms, offices and resident suites in a timely and thorough manner
• Ensuring that thorough cleaning is being completed behind all kitchen appliances on a quarterly basis
• Ensuring that proper notice of entry has been delivered prior to entering suites
• Informing the supervisor of any supplies needed to perform the job
• Assisting with any quarterly or monthly inspections
• Keeping inventory of lost and found items
• Be aware of check in/outs and ensure all needs are met
• Attending to special requests
• Ensuring all daily cleaning responsibilities are covered
• Ensuring housekeeping carts are properly prepared for the start of each day
• Other duties as assigned

Note: Each day you would be required to send out Notice of Entries for the following days cleaning. You will organize the schedule to ensure all suites are cleaned once per month and all amenities are cleaned at least once daily.

You will be in charge of training and holding the rest of the team to a hotel standard of cleanliness. You may also be asked to email residents from time to time to discuss any cleanliness concerns. You will work closely with the Maintenance Manager to report damages, pest issues, or other resident or building concerns.

You will be responsible for purchasing all supplies needed from our suppliers: Cintas, HD Supply, and GT French.

Health & Safety

• Works in compliance with the provisions of the OHSA, regulations and internal policies and procedures and reports any contraventions to their supervisor.
• Uses or wears the equipment, protective devices or clothing that Integris Student Living requires.
• Reports to the appropriate supervisor(s) any hazards, missing or defective equipment or protective device which could endanger any person.
• Does not engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct.
• Reports any risks or potential risks of violence or harassment encountered in the workplace immediately to supervisor.
• Knows, understands and implements safe work practices and procedures and employs established rules and procedures for handling materials, equipment and processes (e.g. Reporting unlabeled containers, using proper lifting techniques, etc.)
• Requests that worn out or defective equipment be replaced, when appropriate.
• Uses equipment and materials only in the manner intended.
• Reports any injuries, incidents and unusual conditions immediately to supervisor.
• Inspects the work area and equipment daily and reports any hazards immediately to supervisor.
• Attends all required health and safety training programs (e.g. WHMIS, orientation), and applies knowledge to daily operating procedures at Integris Student Living.

Performance Measurements

Performance will be primarily measured on the following factors:

• Initiative
• Inter-Personal Skills
• Customer Service
• Reliability
• Communication
• Self-Driven
• Adaptability & Flexibility
• Organizing & Planning
• Overall Performance
• Health & Safety Responsibilities

Qualifications

Education: High School Diploma

Skills/Abilities:

• Must possess ability to perform physical tasks
• Must be able to read and interpret documents such as safety requirements, safety data sheets, operating and maintenance instructions and procedure manuals.
• Must possess basic computer skills
• Must be able to take direction from supervisors

Experience Required:

Minimum six months related experience or training in a similar role

Working Conditions

The below characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hours per Week: Varies

Indoor/Outdoor: Indoor working with regular exposure to cleaning chemicals and other materials

Level of Interruption: Moderate level of interruption

Stress Level: Moderate overall stress level (May fluctuate with volume of business)

Travel Outside of Location: Minimal travel to regional offices for meetings and training sessions

Physical Demand: Light-heavy

Physical Requirements: Ability to frequently sit, stand, walk, extend arms and hands forward and overhead, finger and grasp. The ability to do repetitive work on a continuous basis. Must be able to bend, crouch, stoop and reach. Must be able to lift and carry up to a minimum of 30lbs. Must have record of good vision.

Equal Opportunity Employer

It is Integris Student Living's policy to promote equal employment opportunity for all applicants and employees. Integris Student Living does not unlawfully discriminate on the basis of race, colour, religion, sex, national origin, ancestry, age, physical disability, mental disability, medical condition, marital status or sexual orientation.

Integris Student Living prohibits the harassment of any individual on any of the grounds listed above. This applies to all areas of employment including recruitment, hiring, training and promotion. If you require accommodation in order to successfully submit an application, please email us to make your accommodation request.