Housekeeping Supervisor/Room Attendant

The Express Lodging group of hotels including the Best Western Plus Service Inn & Suites and Holiday Inn Express Lethbridge SE is now accepting applications for the position/s of Housekeeping Supervisor/ Room Attendant.

Our team members understand the meaning of customer service, are professional, team-oriented, possess good work ethics and are extremely results driven. Both positions will be required to work a variety of shifts including evenings and weekends.

JOB REQUIREMENTS:

Performs routine duties in cleaning and servicing of guest rooms, baths and public spaces. Promote a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

DUTIES & RESPONSIBILITIES:

- Enters and prepares the room for cleaning.
- Makes bed.
- Dusts the room and furniture.
- Replenishes guestroom and bath supplies.
- Cleans the bathroom.
- Cleans the closet.
- Vacuums and racks the carpet.
- Checks and secures the rooms.
- Replenish amenities according to the operational standards.
- Deliver and retrieve items on loan to guests e.g. cots, kennels
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, deep cleaning etc.) as required
- Cleans guest bathroom/bed room/floor corridor
- Responsible for the cleanliness and maintenance of work area.
- Attends to guest calls, guest requests /guest complaints in the area assigned to them
- Authorize to enter in guestrooms for cleaning
- Responsible for following the standard operating procedures
- Responsible for achieving and exceeding the guest satisfaction score
-In addition to the above duties the Housekeeping Supervisor is required to inspect the hotel guest rooms, public spaces, and breakfast area to ensure they meet and/or exceed company/brand standards

Job Types: Full-time, Permanent

Salary: $15.50-$17.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Flexible schedule

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Weekends as needed

Supplemental pay types:

• Overtime pay

Experience:

• Supervising experience: 1 year (preferred)
• housekeeping: 2 years (required)

Work Location: In person