Address
Form of workOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
We are looking for an Incident Response Service Manager to join the SAP Global Security Operations team to keep the IR Analysts and IR Investigators always prepared to respond to cyber threats. As a Incident Response Service Manager, you will enable increased focus on critical areas within the IR team.
Role Information:
- Monitor and evaluate the performance of vendor engagements to maximize return on investment
- Build bridges and maintain relationships with eh lines of business (LoBs / Product Groups)
- Develop, track, and constantly improve executive-level metrics for program performance
- Ensure the IR team has the necessary security tools and resources to be effective
- Author and execute tabletop exercises between the IR Team and the LoB
- Manage the Incident Response Plan and Crisis Management Plan as well as draft appropriate processes and procedures for the IR Team
- Support major incident activities
- Drive IR process improvements making IR easier to engage, faster to respond, more efficient in analysis
Experience / Role Responsibilities
- Security certification (e.g. CISSP, GSEC, GCIH)
- Minimum of 7+ years working in a 24/7 operational environment (Cyber Intelligence Fusion Center, or Security Operations Center)
- Proven vendor management and process improvement and leadership
- Expert knowledge of TTP methods and frameworks
- Highly organized with the ability to lead meetings and engage stakeholders
- Ability to demonstrate analytical expertise, close attention to detail, excellent critical thinking, logic, and solution orientation and to learn and adapt quickly
- Excellent written and oral communication skills
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $95,600 - $205,900 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com
Requisition ID: 383738 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Requisition ID: 383738
Posted Date: Dec 4, 2023
Work Area: Information Technology
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0 - 10%
Location:
Vancouver, British Columbia, CA, V6B 1A9
