Income Review Clerk Wes 24039

Income Review Clerk

Western District

Location: Yarmouth, Nova Scotia

Type of Employment: Full-time, Permanent

Union Status: NSGEU Local 25

Competition # WES 24039

Closing Date: April 17, 2024

About Us

Nova Scotia Provincial Housing Agency (NSPHA) is the provincial government agency responsible for the administration and delivery of affordable housing solutions for low-income Nova Scotians.

We contribute to the prosperity of Nova Scotia by helping individuals and families find a home that’s right for them, at a price they can afford, in a healthy and vibrant community that offers the services, support and opportunities they need. We accomplish this by working closely with other levels of government as well as private and community partners.

Across its districts, NSPHA provides more than 11,200 safe, affordable homes as part of its Housing Services to seniors and families. District offices manage the day-to-day operations of Nova Scotia’s housing stock. Their responsibilities include administering tenant applications and placements, collecting rent, resolving tenant issues, and maintaining and repairing properties.

About Our Opportunity

Under the general supervision of the Supervisor, Income Review, the Income Review Clerk provides support to calculate rents, process new leases, renewals, and mid-term rent adjustments for all housing programs under the administration of Nova Scotia Provincial Housing Agency – Western District.

Primary Accountabilities

• Process new leases, lease renewals and mid-term adjustments by preparing new lease tenant packages, including RGI-calculated rent.

• Verify and review incoming documents for the purpose of calculating rents and adjustments.

• Perform rental calculations in accordance with NSPHA policies and procedures, including Chapter 14 of the Public Housing Operations Manual.

• Respond to tenant and staff inquiries regarding NSPHA policies/practices for rent calculations, lease renewals, abatements, and adjustments.

• Maintain documentation of electronic and paper files in an orderly and up to date manner.

• Prepare correspondence to tenants regarding Income Review process, rent calculations, RGI certificates, etc.

• Liaise with government and non-government agencies/organizations, income securities, banks, EI/Service Canada, employers, pensions (public/private), Department of Community Services, shelter organizations, etc.

• Other assigned duties.

Qualifications and Experience

• Successful completion of a business administration program in bookkeeping or accounting, plus three years’ related experience.

• Strong keyboarding skills with working knowledge of Microsoft Office.

• Excellent knowledge of office procedures and practices are required to maintain accurate and secure files, track and follow-up information/report requests and manage petty cash.

Assets:

• Experience in Yardi Property Management software is an asset.

• Good knowledge of NSPHA policies, procedures and practices is required to respond accurately to inquiries from internal or external sources, applicants, and tenants.

Competencies required at this level of work are client service, communication skills, computer proficiency, organizational and time management skills, interpersonal skills, teamwork proficiency, and adaptability to change.

If you are a team player, who is passionate about improving the lives of Nova Scotians, you are the candidate we are looking for to join our team. We will assess qualifications using one of more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks. Offer of employment is conditional upon the completion of all applicable background checks, the results of which must be satisfactory to the employer. Checks may include one or more of the following: criminal background checks, driver’s abstract, and confirmation of education credentials.

Equivalency

An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status, eligibility, and union agreement, the NSPHA offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs and flexible working schedules.

Classification: CL 20P

Salary Range: $25.36 - $28.20 per hour

Work Week:**35 hours

Note: This is not a Civil Service position.

We are committed to employing staff who are representative of the diverse community we serve. If you are a member of one or more of the following designated groups, you are encouraged to self-identify on your cover letter or resume: Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your application.

To Apply

Please merge your cover letter and resume into one document when applying. In the cover letter or resume, please quote the competition number and name.

Apply through Career Beacon.

Submissions must be received by midnight on the closing date. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Salary: $25.36-$28.20 per hour

Expected hours: 35 per week

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person