Information Technology (It) Business Analyst

Work setting

• Research and development institution
• Consulting firm
• Private company, corporation or industry
• Information technology (IT) infrastructure
• Software company
• Office building

Responsibilities

Tasks

• Confer with clients to identify and document requirements
• Conduct business and technical studies
• Develop and implement policies and procedures throughout the software development life cycle
• Resolve conflict situations
• Usability testing
• Consult with clients after sale to provide ongoing support
• Execute and document results of software application tests and information and telecommunication systems tests
• Project management

Experience and specialization

Computer and technology knowledge

• Agile
• Business intelligence
• Cloud
• Jira
• Microsoft Visio
• File management software
• Word processing software
• Communication software
• Project management software
• Spreadsheet
• Amazon Web Services (AWS)
• Atlassian Confluence
• Manual Testing
• Microservices
• MS Outlook

Area of work experience

• Project implementation

Area of specialization

• Scrum
• Development
• Business process management
• User experience design
• Business methods analysis

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Stocks/shares

Other benefits

• Learning/training paid by employer
• On-site amenities
• Other benefits
• Paid time off (volunteering or personal days)
• Team building opportunities