Information Technology (It) Specialist

Work setting

• Social service or charity agency

Responsibilities

Tasks

• Prepare cost-benefit and return-on-investment analyses to support system implementation
• Design, develop and implement information systems business solutions
• Provide advice on information systems strategy, policy, management and service delivery
• Assess physical and technical security risks to data, software and hardware
• Develop policies, procedures and contingency plans to minimize the effects of security breaches
• Develop and implement policies and procedures throughout the software development life cycle
• Conduct reviews to assess quality assurance practices, software products and information systems
• Resolve conflict situations
• Usability testing
• Troubleshoot and resolve technical problems
• Provide staff training
• Implement network traffic and security monitoring software, and optimize server performance
• Organize and maintain inventory
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Set up and maintain manual and computerized information filing systems

Credentials

Certificates, licences, memberships, and courses 

• CompTIA Security+ Certification
• Microsoft certified IT professional (MCITP)
• Information Systems Professional (ISP)

Experience and specialization

Computer and technology knowledge

• Adobe Experience Manager (AEM)
• Automatic data processing (ADP)
• Cloud
• Excel Visual Basic for Applications (VBA)
• Information Technology Infrastructure Library (ITIL)
• Jira
• Microsoft Visio
• Microsoft Visual Studio
• iOS
• MAC
• Unix
• JavaOS
• Device drivers
• Networking software
• Networking hardware
• Networking security
• Intranet
• Internet
• Servers
• File management software
• Security software
• Mail server software
• Database software
• Spreadsheet
• MS Office
• MS Windows
• SQL
• Firewall
• MS Active Directory
• MS Outlook
• MS SQL Server

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Judgement
• Organized
• Team player
• Innovation
• Analytical
• Proactive

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Registered Retirement Savings Plan (RRSP)

Other benefits

• Parking available