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SalaryInformation Technology Support Specialist (ITSS) - Permanent 2024 (82329)
INTERNAL APPLICANTS - CLICK HERE TO APPLY
Tri-County Regional Centre for Education
The Tri-County Regional Centre for Education (TCRCE) encompasses the three (3) Counties of Shelburne, Yarmouth, and Digby serving approximately 6100 students in twenty-two (22) schools, composed of 13 Elementary Schools, 6 High Schools, 1 Middle School, and 2 Elementary/High Schools.
Regional Centres for Education have Employment Equity Policies and/or processes and we actively encourage applications from under-represented groups, particularly people of African descent/ancestry and Mi’kmaw/Indigenous ancestry. Please ensure that you complete the self-identification portion on the position application.
DEADLINE FOR APPLICATIONS (mm,dd,yyyy): 01/08/2024 at 11:59pm.
Effective Dates (mm,dd,yyyy): 01/22/2024 to
Position Type: Permanent
TO APPLY:
- Complete the online profile/resume - you can attach a resume to your profile, security checks, and reference letters if applicable.
- Ensure your resume is up to date and includes all relevant education, experience, training, and certificates.
(Please note:Three (3) references from Immediate Supervisors required -failure to include your references will cause delay in processing your application, also you shouldinclude email addresses for your references, this will speed up the process, ensure they know to check their junk/spam folders).
Position: Information Technology Support Specialist (ITSS)
Reports to: Manager of Technology
Location: Yarmouth County Schools - Serving Maple Grove Education Centre, Meadowfields Community School and Plymouth School
- Degree, diploma, or certification in technology;
- Relevant industry certifications;
- Knowledge of wireless networking;
- 1-2 years of experience preferred;
- Broad knowledge of networking and communications;
- Proficiency in network technology (LAN, WAN, TCP/IP, DNS);
- Proficiency in relevant operating systems (Microsoft Windows 10, Microsoft Windows 2016 Server, Linux, Macintosh, Mobile OS, etc.);
- Experience with Windows Active Directory;
- Training and experience in the installation of a variety of peripheral devices such as wireless access points, printers, scanners, digital cameras, CCTV, audio equipment, etc;
- Knowledge of computer systems in both education and industry;
- Willingness to undergo additional training as required;
- Valid NS drivers’ license and reliable access to a vehicle;
- Ability to lift up to 50lbs;
- Completion of WHMIS and First Aid, or willingness to obtain upon hire.
- Ability to interact professionally and confidentially with management and other staff members;
- Strong interpersonal and communication skills;
- Ability to work collaboratively with staff and school administration and work alongside diverse cultural and racial backgrounds;
- A team player who is able to work independently and within deadlines;
- Demonstrated ability to value the voice and contribution of others while remaining open to corrective feedback.
ACCOUNTABILITIES
- Implement and maintain information and communications technology. For example:
- Install, configure, troubleshoot and repair: including, but not limited to, network cabling, connectivity hardware, computer hardware, networks and operating systems;
- Administer and implement changes in servers, together with their associated operating systems.
- Perform administrative and support functions with regards to technology and the users of technology. For example:
- Develop and maintain sufficient knowledge of the information technologies used within TCRCE (Tri-County Regional Centre for Education) in order to provide quality technical support to users of those technologies;
- Maintain appropriate written and electronic records to document any changes made to systems in schools;
- Complete work orders, surveys and other reports as required and on a timely basis;
- Provide basic technical instruction to school staff on installed systems;
- Research and review latest software updates.
- Participate in professional development;
- Performs other duties as required and assigned with the scope of the position.
This is a NSGEU position - 8 hours per day - (starting annual salary is $50,481.60 based on $24.27 per hour)
A copy of the collective agreement can be found (copy link: https://www.tcrce.ca/index.php?gf-download=2023%2F03%2F2021-2024-NSGEU-Collective-Agreement-TCRCE.pdf&form-id=7&field-id=2&hash=1f1ff9079407d07067d2d24e5ae3ada38584f9fb7e703ad48c1fe3b992152ca7 )
What the TCRCE can offer you:
Successful candidates may be eligible for:
- Benefits (Health, Dental, etc.);
- Pension Plan with company contribution for eligible employees;
- Employee & Family Assistance Program;
- Vacation Entitlement;
- Professional Development fund;
- Free on-site parking;
- Employee discounts to the local fitness center;
- Member of the Nova Scotia Government & General Employees Union (NSGEU Local 74);
- And much more…
Once You've Applied:
Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. A notification email will be sent when the position has been filled. Ensure to check your junk/spam folders.
SECURITY CHECKS:
The Tri-County Regional Centre for Education requires that all newly hired employees provide a satisfactory Child Abuse Register Check and Criminal Record / Vulnerable Sector Checks. If you have current security checks less than 3 months old you can attach these checks to your profile / resume, otherwise, you will receive instructions once a decision has been made on your application.
