Intermediate Customs Release/Customs Clearance Agent

Tired of working for a logistics company where customs brokerage is a cheap afterthought? Or where you're stalled in mid-career because you're in a tiny branch office of a company too big to remember you even work there?

Founded in the 1950s, Pacific Customs Brokers has been providing premium brokerage services for over 65 years and has become one of the leading privately-owned brokerage houses in Western Canada. Customs brokerage is our passion and we have some of the best customs brokers in Canada under our roof, ready to pass along their knowledge. Why settle for just a job?

This position involves all aspects of the duties/responsibilities associated with Customs Clearance/Customs Brokerage (e.g. receiving information from and assisting retail and business clients, completion of customs clearance documentation, processing of import documentation, regular liaison with Customs personnel and internal clients). You will assist in ensuring that all entries are released, classified and billed accurately within Pacific Customs Brokers' service standards. This is not an entry-level role, so PARS experience is essential.

Essential qualifications

• Can work days, evenings, and at least one weekend day. PCB Customs Brokers operates 24-hours per day, every day of the year. Monday-Friday daytime positions are not available.
• Secondary School graduation
• CCS designation definitely an asset
• Minimum 3 years of PARS experience in a customs brokerage.
• Knowledge of applicable customs laws and regulations
• Strong understanding of business math, percentages, conversions, etc
• Strong customer service orientation
• Strong interpersonal and communication skills (oral, telephone and written)
• Well developed analytical and time management skills
• High work standards, high level of accuracy
• Ability to handle large volumes of work and meet tight deadlines

Submit your resume, cover letter, and salary expectations via Indeed or directly on our website.

We also have a range of more senior positions for those with extensive experience in customs brokerage. Applicants with more than 10 years of experience and their CCS / CTCS designation(s) are invited to contact us directly at careers@pcb.ca.

Important to note: We are located at 101-17637 1st Avenue, Surrey, BC. This location requires reliable transportation. Public transport is NOT available.

Must in Canada and eligible to work at the time of application. Candidates from outside Canada - including Express Entry- will not be considered.

Principals only. No agents or staffing agencies, please.

If you are applying from another province in Canada, be sure to indicate your expected date of arrival in the Lower Mainland.

Job Types: Full-time, Permanent

Salary: $24.50-$28.00 per hour

Benefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• Profit sharing
• Tuition reimbursement
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Application question(s):

• Are you able to work all of the following shifts: days, nights, overnights, weekends
• Our location is not accessible by transit. Do you own a vehicle?

Experience:

• Customs Release (not the same as customer service): 3 years (required)

Work Location: In person