AddressDescription
Were looking for an agile team player who thrives in a fast-paced environment to come on board as our Internal Solutions Specialist for a 12-month term. You will provide exceptional customer service ensuring policies and procedures are within the guidelines set by our service providers while actively responding to questions as they relate to Registered Products and functions completed in our Internal Solutions Centre (ISC).
Your time:
Supporting our ISC team with understanding, troubleshooting, and research assistance of member transactions
Playing a key role in proactively identifying and handling risks
Administering GL reconciliations, remittances report reviews and balancing
Interacting with team members, retail branches, and other corporate services departments to provide support, input, knowledge and feedback
Proactively identifying and researching the best solutions that meet our members needs and improve their financial well-being
Yearend submissions for CRA
Assist with special projects as assigned
Your experience:
In depth understanding of Registered Products. Applicants currently obtaining this knowledge will also be considered.
Proficient with Microsoft Office applications
Experience working in a fast-paced environment
Customer service orientation, communication and organizational skills.
