Internal/External - Administrative Systems Assistant, Regular Full-Time

Internal/External Job Posting
POSITION: Administrative Systems Assistant
SALARY: $32.60 to $34.69 per hour plus benefits (Jan.2024 rates)
CLASSIFICATION: J10, Administrative Clerk I
HOURS OF WORK: Primarily Tuesday to Saturday, with the ability to work a variety of shifts, including

afternoon, evening, or weekends as required for operational needs.
STATUS: Regular full-time
CLOSING DATE: March 7th, 2024, at 12:00PM
COMPETITION #: 24-11
SUMMARY
Reporting to the Administrative Systems Specialist, the Administrative Systems Assistant performs system
administration, providing technical consultation and problem-solving assistance. Duties and responsibilities
include resolving user problems, coaching, training, generally assuming control of the day-to-day
administrative operations in accordance with established policies and procedures. The Administrative Systems
Assistant may interact with application vendors to resolve more difficult user problems, specific to
administrative software. Other duties include: clerical services, reception duties including program
registrations, membership sales and providing information to the public.
JOB DUTIES & ACCOUNTABILITIES

• Responsible for ensuring consistent procedures; assisting with the administration and maintenance of

internal software programs.

• Addresses IT issues in software systems affecting management, programmers, maintenance, parks,

reception, online registration, and ticketing; assists in resolving functionality problems or identifying
alternative methods to achieve the desired results.

• Attend various inter-departmental meetings ensuring smooth communication in the absence of the

Administrative Systems Specialist.

• Assist Administrative Systems Specialist to develop and customize computer generated reports using

application software as required by the recreation and finance department or by management.

• Develops procedures for incorporating new technology into daily operations (i.e. cash handling).

• Develops and establishes administrative methods and procedures and provides input on the development

of new and revised policies.

• Works at reception desk counter by receiving incoming calls and visitors, providing information, screening

calls, or directing to the appropriate staff or location; provides relief and backup to front desk reception
staff and other office functions.

• Maintains inventory of reception pro shop items and prepares items to be sold at reception.

• Other related duties as required.
  

QUALIFICATIONS

• Administrative or business diploma with a minimum of two years of relevant experience in a computerized

software environment, problem solving, building and documenting process and policy. An equivalent of
related education and experience will also be considered.

• Project management experience; demonstrated ability to manage a variety of projects and meet

deadlines.

• Strong analytical skills with the ability to work independently, prioritize, organize and multi-task to meet

operational requirements.

• Ability to establish and maintain effective working relationships, within a team environment and inter-

departmentally in a multi-disciplinary team.

• Ability to be flexible, decisive and deal with constantly changing work patterns and priorities.

• Demonstrated interpersonal and conflict resolution skills.

• Excellent communication skills and the ability to work well in a multi-disciplinary team is required with a

focus on providing exceptional customer service, as well as operational effectiveness and efficiency.

• Knowledge of recreation/leisure program activities is desirable.

A clear and current criminal record check is a condition of employment and is the financial responsibility of
the successful candidate.
APPLICATIONS
Resumes and cover letters quoting competition 24-11 to be received prior to March 7th, 2024, at 12:00PM,
Attention: Human Resources, West Shore Parks & Recreation Society, 1767 Island Highway, Victoria BC V9B 1J1
Email: jobs@wspr.ca
This is a union position. Only those candidates under consideration will be contacted.
Posted:February 27th, 2024

All regular status employees and their immediate family members are eligible for an annual membership
valued at $998. This includes access to the pool, weightroom, drop-in fitness classes, and skating rink.
Benefits for regular employees include the following:
Annual Vacation: Year 1 – prorated based on 15 days per year and increases with years of service.
Sick Leave: Year 1 – prorated based on 12 days per year and increases with years of service. Carry over
provision from year to year, based on collective agreement.
Personal Emergency Family Leave – 3 days per year
Access to Employee & Family Assistance Program (EFAP): confidential counselling
Long Term Disability Insurance
Participation in the Municipal Pension Plan – plan your retirement!
Extended Health & Dental: optional benefits

• Extended Health Plan

• Dental Plan

Group Life Insurance

• Basic Group Life Insurance Accidental Death & Dismemberment

• Optional Dependent Life Insurance: optional benefit

Optional Group Life Insurance and optional Accidental Death & Dismemberment: optional benefit