It (Information Technology) Consultant

Work setting

• Social service agency or group home
• Information technology
• Social service or charity agency

Responsibilities

Tasks

• Confer with clients to identify and document requirements
• Conduct business and technical studies
• Design, develop and implement information systems business solutions
• Provide advice on information systems strategy, policy, management and service delivery
• Assess physical and technical security risks to data, software and hardware
• Develop policies, procedures and contingency plans to minimize the effects of security breaches
• Develop and implement policies and procedures throughout the software development life cycle
• Conduct reviews to assess quality assurance practices, software products and information systems
• Recommend operational changes to ensure that production quotas and procedures are met
• Develop operational specification, maintenance schedule and manuals for operators

Experience and specialization

Computer and technology knowledge

• Cloud
• Networking software
• Networking security
• Intranet
• Internet
• Servers
• File management software
• Security software
• Multimedia software
• Word processing software
• Presentation software
• Mail server software
• Communication software
• Image editing software
• Programming software
• Website creation and management software
• Web service design
• Desktop publishing software
• Database software
• MS Office
• MS Windows
• SQL
• MS Outlook

Area of work experience

• Information technology (IT) service delivery
• Operations
• Communications and public relations
• Business administration/management

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation
• Own vehicle
• Willing to travel
• Valid driver's licence

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Manual dexterity
• Attention to detail
• Ability to distinguish between colours
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Team player
• Flexibility
• Innovation
• Analytical
• Proactive

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Registered Retirement Savings Plan (RRSP)

Other benefits

• Other benefits