ClaimsPro LP
Junior Business Analyst (Vancouver, BC)
We are seeking a driven, dedicated, organized individual who is looking to grow alongside our existing team of Business Analysts. You will be responsible for the on-going support of our application and users.
Key Responsibilities (included but not limited to):
- Research, recommend and implement workflow enhancements to continually improve service quality and efficiency of operational business processes.
- Develop, produce, and maintain procedures, process maps and documentation as required
- Validate and verify that the deployed solution meets the business needs
- Aid in day-to-day user management (adding, removing, or updating user information)
- Work with the cross-functional teams (Development, QA, Client Support and Client Services) to ensure timely delivery of the required specifications for projects
- Competitive pay - $55K-$65K per year
- The work arrangement for the position is remote
- Post-Secondary Certificate/Bachelor's degree in Computer Science or Business Management
- Familiarity with Jira or any other bug tracking/project management tool
- Minimum 2-3 years of related work experience
- Advanced knowledge of MS Office
- Must be adaptable, quick learner with ability to work independently and as a team player
- Excellent written, listening and communication skills
- Strong analytical skills with ability to collect, organize, analyze information or requirements with attention to detail and accuracy
- Ability to manage competing priorities
- Insurance industry knowledge would be an asset