Junior Quality Assurance Analyst

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.  

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for a Junior QA Analyst to join our growing team!
What you'll do here:

• Analyze and translate organizational requirements, functional and system specifications into test cases.
• Produce testing deliverables such as test strategies, test plans, test estimates in compliance with the standards, processes and procedures of Intact.
• Execute test cases on the basis of detecting problems, logging and prioritizing defects, documenting on how to reproduce such anomalies, provide print screens to back up your defects when providing information to IT.
• Ensure a level of Quality Assurance within each deliverable.
• Work closely with various departments and business analysts to resolve any issue and to determine the root cause of said defects.
• Provide support and technical advice to your project team with regards to the resolution of system problems, including production problems.
•  Perform any other duties in connection with the operation of the systems assigned by your manager once the related responsibilities have been defined.
• Maintain regression suites.
• Create reporting of defects according to established requirements and the distribution to the project team.

What you bring to the table:

• Bachelor's degree in a related field or any combination of equivalent education and experience.
• 2-3 years of experience as a Quality Assurance Analyst in a innovative environment within a large organization.
• Previous experience or exposure to our internal claims applications (Guidewire, Contact360).
• Claims knowledge (an asset).
• Strong interpersonal skills and analytical skills.
• Can prioritize assignments and manage change.
• Strong problem-solving skills.
• Knowledge in damage insurance and underwriting notions (an asset).
• Knowledge of ALM and JIRA (an asset).
• Knowledge of Agile methodologies (an asset).
• Billinguism (French, English) (Strong asset): Need to interact on a regular basis with colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.