La Terrazza Manager

Welcome! Banff Park Lodge Collection of Hotels operates 3 hotel properties - Banff Park Lodge, Bow View Lodge, and Peaks Hotel & Suites - and 2 restaurants - La Terrazza and Crave Mountain Grill - all with an ideal location, steps away from lively downtown Banff on one side and from the peaceful Bow River on the other.

At our company, we understand the importance of having workplace diversity to achieve growth and success in our company, our team, and our community. We are committed to providing a safe and equitable work environment and want to see our team thrive both inside and outside of work. We do not tolerate any form of discrimination in the workplace, including during the recruitment stages, based on race, colour, religion, sex, sexual orientation, gender identity, nationality, age, disability, Aboriginal/Native American status, or other. We are happy to consider accessibility accommodations to applicants upon request to prevent barriers in the application process. Please submit accommodation requests to hradmin@banffparklodge.com and title “"APPLICATION ACCOMMODATION REQUEST". We thank all candidates for their application but will only contact those whom we select to invite to an interview.

Thank you for your interest in joining our team as La Terrazza Manager.

Employee incentives:

• Staff accommodation from $8.00 to $22.00 per day (as available).
• Free duty meal in our staff cafeteria.
• Friends & family rates available at all three hotel properties and in-house restaurants
• Health benefits available after 3 months of employment including life insurance, dental, medical, and drug coverage
• Free dry cleaning
• Corporate Canoe Club Pass
• Monthly staff events
• Living in beautiful Banff National Park!

Responsibilities include (but are not limited to):

• Continuously prioritize guests' needs and provide a memorable dining experience which exceeds the guest’s expectations.
• Must be familiar with, and train staff on, safety and security procedures (refer to in-house emergency procedures and WHMIS fact sheet).
• Maintain an efficient and profitable operation of La Terrazza and room service.
• Report for shift on time, with a professional appearance and positive attitude.
• Maximize revenue while controlling expenses, focusing on labor and F & B costs.
• Personnel matters such as staff training, corrective discipline as required, and maintaining a positive and productive team atmosphere.
• Maintain a positive restaurant appearance/environment by ensuring clean and organized guest and work spaces and by reporting any maintenance issues.
• Prove efficient leadership skills through leading by example, offering "hands-on" assistance as necessary, and preparing operational budgets
• POS
• >> Familiar with all front of the house LightSpeed functions
• >> Change floor equipment when required
• >> Report problems immediately to Director of Food & Beverage or Chef.
• Supplies / Stock
• >> Inventory and order any required supplies to ensure smooth operation (food, china, glassware, flatware, etc)
• >> Purchase orders to be approved by Director of F&B and GM (refer to attached procedure).
• Menu planning
• >> Consistently familiar with food & beverage trends (internally and externally)
• >> Actively promote products, services and specialty events (internally and externally)
• >> Continually propose and implement new ideas for specialty events and opportunities for increasing revenue.

Requirements:

• Minimum of 3 years previous Food and Beverage managerial experience required
• Working knowledge of Point-of-Sale System required
• A dynamic leader with strong organizational skills and passion for Food & Beverage
• Computer literate in Microsoft Window applications required
• Displays high initiative and requires minimal supervision and direction
• Must possess excellent interpersonal, communications and problem-solving skills
• Energetic, enthusiastic, self-motivated and a definite team player
• Food Safe, Pro Serve and First Aid Certification, Train the Trainer is an asset
• Sommelier designation an asset
• Lightspeed POS and Avanti Time & Attendance experience is an asset
• Constant walking and standing throughout shift
• Occasional lifting and carrying up to 30 lbs
• Frequent bending, kneeling, pushing, pulling

Job Types: Full-time, Permanent

Salary: $45,000.00-$55,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Tips

Application question(s):

• When would you be available to start?
• Please state your pronoun (optional)
• How long do you plan to be in Banff?
• Do you require accommodations during the application process? If so, please send an email to hradmin@banffparklodge.com to request accommodations. OR indicate Not Applicable (N/A)

Experience:

• Food & Beverage ManagerialManager: 3 years (required)

Licence/Certification:

• Alberta ProServe (preferred)

Work Location: In person