Lead Guide / Supervisor

Job Brief:

Spend your summer learning new skills and meeting new friends in beautiful Radium Hot Springs, BC!

This is a full-time summer position with a strong possibility of overtime for those who are interested. Training will begin in May and June, depending on individual start dates. Full time hours are available from June 25th until September 6th. Part-time hours can be offered to those who are available in May, June, September, and October.

Job Duties:

• Monitor the flow of Guests at the Aerial Park and make judgment decisions around staffing, ratios, and timing.
• Responsible for ensuring that pre-operational inspections, BC safety authority inspections and log sheets are completed and documented. This position has a strong focus on Park and Equipment inspections.
• Responsible for being on-site early to open all activities and reception. Alternatively you may have days where you are responsible for closing the site.
• Filling in for absent employees as needed to ensure smooth operation of the business.
• Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks.
• Delegating tasks to staff as needed.
• Keeping day-to-day activities organized.
• Maintaining a safe and clean work environment.
• Training employees in proper safety procedures and providing training updates as needed.
• Facilitating team building and employee appreciation initiatives.

Requirements:

Previous experience in Tourism is recommended but not required. Candidates must have valid First Aid Training.

This is a very physical position, which requires an individual who is comfortable moving around at height in suspension, managing rope systems, moderately heavy lifting, climbing ladders and stairs, reaching, pulling, and stretching and an ability to navigate the Zip Line Tour at Valley ZipLine Adventures.

Lead Guides should be able to comprehend technical skills and theories as taught. They should have great attention to detail and confidence in their work. They know when to ask questions. They have great organizational and communication skills.

To apply, please click link below to fill out our Online Application Form. Have Cover Letter and Resume ready to attach.

Online Application Form: https://forms.gle/S2Er8UAqxChxxoJs6

More information can be found on our website https://valleyzip.com/careers/

Job Types: Full-time, Part-time, Fixed term contract, Seasonal
Contract length: 5 months

Salary: $19.00-$21.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Overtime pay
• Tips

Work Location: In person